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Top Call & Contact Center Software

Call & Contact Center Software is a comprehensive solution designed to manage customer interactions across various communication channels. This software is essential for businesses that rely on telephonic communication as well as digital channels to provide customer support, sales, and service.

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Google Cloud Platform

Google Cloud Platform

google.com

Google Cloud Platform (GCP) provides cloud computing services including computing, data storage, analytics, and machine learning for application development and management.

Salesforce

Salesforce

salesforce.com

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Zendesk

Zendesk

zendesk.com

Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

Zoho Desk

Zoho Desk

zoho.com

Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.

Freshdesk

Freshdesk

freshdesk.com

Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.

Verizon

Verizon

verizon.com

The Verizon app allows users to manage their accounts, pay bills, switch plans, monitor data, shop for devices, and access support and entertainment services.

Guru

Guru

getguru.com

Guru is a knowledge management platform that integrates with existing tools, allowing teams to access, share, and manage organizational knowledge seamlessly.

Twilio

Twilio

twilio.com

Twilio is a cloud communications platform that enables voice, messaging, and video integration into applications, offering scalable APIs for customizable solutions.

CallRail

CallRail

callrail.com

CallRail is a lead intelligence platform that helps businesses track and manage leads through calls, texts, and chats, providing insights to optimize marketing efforts.

Webex

Webex

webex.com

Webex Webinars is a platform for hosting scalable webinars that support interactive features, custom branding, and real-time translations for global audiences.

RingCentral

RingCentral

ringcentral.com

RingCentral is an omnichannel customer engagement app with voice, digital channels, AI options, and integrated workforce management and analytics.

GoTo

GoTo

goto.com

GoTo is an app for online video conferencing and IT management, enabling virtual meetings, collaboration, and comprehensive IT solutions for businesses.

JustCall

JustCall

justcall.io

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

ServiceNow

ServiceNow

servicenow.com

ServiceNow is a cloud-based platform that streamlines service management across various industries, enhancing workflows in IT, customer service, and HR.

CallHippo

CallHippo

callhippo.com

CallHippo is a cloud-based business phone system that enhances communication with features like call routing, recording, and integrations for efficient customer management.

Zammad

Zammad

zammad.com

Zammad is a ticketing system that streamlines customer service and support by managing tickets and enabling multi-channel communication.

Qualtrics

Qualtrics

qualtrics.com

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

Aircall

Aircall

aircall.io

Aircall is a cloud-based phone system for sales and support teams, integrating call management and customer tools to enhance communication efficiency.

Five9

Five9

five9.com

Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.

Vonage

Vonage

vonage.com

The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.

8x8 Work

8x8 Work

8x8.com

8x8 Work is a cloud-based collaboration app that combines voice, video, and messaging for seamless business communication across devices.

Zoho Voice

Zoho Voice

zoho.com

Zoho Voice is a cloud-based phone system that enables businesses to manage calls, integrate with apps, and analyze call performance for improved communication.

Adversus

Adversus

adversus.io

Adversus is an outbound auto dialer that automates calls, enhances communication processes, and allows customizable dialing strategies for better productivity.

Balto

Balto

balto.ai

Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.

Talkdesk

Talkdesk

talkdesk.com

Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.

Dialpad

Dialpad

dialpad.com

Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.

Cloudtalk

Cloudtalk

cloudtalk.com

CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.

Convoso

Convoso

convoso.com

Convoso is a cloud-based contact center software that enhances lead generation and sales through smart dialing, real-time reporting, and omnichannel communication.

Cisco

Cisco

cisco.com

Cisco Spaces is a cloud platform that uses Cisco devices to turn buildings into smart spaces, enhancing safety, sustainability, and user experiences.

LeadDesk

LeadDesk

leaddesk.com

LeadDesk is a cloud-based contact center software for managing sales and customer service, offering tools for call handling, analytics, and performance monitoring.

Sprinklr

Sprinklr

sprinklr.com

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

Voiso

Voiso

voiso.com

Voiso is a cloud-based contact center solution offering features like auto-dialers, AI speech recognition, and omnichannel support, with CRM integrations and 24/7 customer support.

Nextiva

Nextiva

nextiva.com

Nextiva is a communication platform that integrates voice, video, SMS, and messaging to streamline customer interactions and internal communications for businesses.

Close

Close

close.com

Close is a CRM platform designed to streamline sales processes, manage leads, and enhance productivity through multi-channel communication and task management.

KrispCall

KrispCall

krispcall.com

KrispCall is a cloud telephony system that enables businesses to manage calls and texts using local and toll-free numbers globally, supporting CRM integration and various communication features.

CallTools.com

CallTools.com

calltools.com

CallTools.com is a cloud-based contact center app that enhances call management, productivity, and customer engagement for businesses.

MightyCall

MightyCall

mightycall.com

MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.

Automation Anywhere

Automation Anywhere

automationanywhere.com

Automation Anywhere automates business processes using AI and RPA, enabling organizations to improve efficiency and integrate with various applications.

TCN

TCN

tcn.com

TCN is a cloud-based call center software that integrates various tools to enhance productivity and support consumer-agent interactions.

Squaretalk

Squaretalk

squaretalk.com

Squaretalk is a business communication platform that provides call management, CRM integration, and multi-channel messaging to enhance customer interactions.

Regal.io

Regal.io

regal.io

Regal.io is an AI-powered customer experience platform that tailors interactions using AI and human agents to enhance customer engagement.

Ringover

Ringover

ringover.com

Ringover is a multichannel cloud communication app for calls, SMS, video calls, and emails, enhancing business communication and customer interactions.

Chaport

Chaport

chaport.com

Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.

OpenText

OpenText

opentext.com

OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.

AssemblyAI

AssemblyAI

assemblyai.com

AssemblyAI provides advanced speech-to-text and audio intelligence services for transcription, analysis, and insights from voice data.

Hiya

Hiya

hiya.com

Hiya app enables businesses to display their name on outbound calls, improving call recognition and customer response rates.

Document360

Document360

document360.io

Document360 is an AI-driven knowledge base platform for creating, managing, and publishing documentation, SOPs, and user manuals for businesses.

Kixie

Kixie

kixie.com

Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.

Ziwo

Ziwo

ziwo.io

Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.

Gladly

Gladly

gladly.com

Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.

3CX

3CX

3cx.com

3CX is a business communication platform that combines voice, video, and messaging services with features like call recording and CRM integration.

Aloware

Aloware

aloware.com

Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.

NICE inContact

NICE inContact

incontact.com

NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.

Genesys Cloud

Genesys Cloud

genesys.com

Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.

Verint

Verint

verint.com

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

500apps

500apps

500apps.com

CRM.io by 500apps is a cloud-based CRM software that manages leads, contacts, accounts, and deals to streamline sales processes and enhance customer relationships.

Creatio

Creatio

creatio.com

Creatio is a no-code platform for automating workflows and CRM, enhancing customer interactions and operational efficiency through AI-driven tools.

CommPeak

CommPeak

commpeak.com

CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.

Mitel MiCollab

Mitel MiCollab

mitel.com

Mitel MiCollab is an enterprise app that centralizes voice, video, messaging, and collaboration tools for effective communication across multiple devices.

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Top Call & Contact Center Software - WebCatalog