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Experience Management Software
Kategorie

Experience Management Software - Nejoblíbenější aplikace

Experience Management Software refers to tools and platforms designed to help organizations monitor, manage, and improve the experiences of their stakeholders, including employees, customers, and partners. This type of software focuses on gathering feedback, analyzing data, and providing actionable insights to enhance various experiences within a business context. Experience management solutions can be utilized across various business use cases, including customer experience (CX), B2B account experience, product experience, and market research. While most solutions focus on a single use case, some products cater to multiple respondent groups and enable audience segmentation. CX-focused products gather customer feedback and deliver insights to frontline employees, allowing them to take action based on that feedback. B2B account experience solutions collect client feedback and share insights with sales or customer success teams. Meanwhile, product experience solutions assist product management teams in gathering and analyzing feedback on customer interactions with their products. Lastly, market research solutions offer specialized features like research panels to help businesses survey their target audiences. Experience Management Software combines survey development and implementation capabilities with the business-centric analytics found in enterprise feedback management solutions. Unlike standard survey and feedback management tools, experience management software includes additional features that facilitate closed-loop actions to address feedback effectively. Key Components of Experience Management Software: * Feedback Collection: Tools for surveys, polls, and questionnaires to gather insights from users about their experiences. * Data Analytics: Advanced analytics to interpret feedback and identify trends, sentiments, and areas for improvement. * Action Planning: Features that help organizations translate insights into actionable plans to enhance experiences. * Integration Capabilities: Ability to integrate with other business systems (like CRM or HR software) to provide a comprehensive view of experiences. * Real-Time Reporting: Dashboards and reports that allow stakeholders to monitor experience metrics in real time.

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Qualtrics

Qualtrics

qualtrics.com

UserTesting

UserTesting

usertesting.com

BirdEye

BirdEye

birdeye.com

Dovetail

Dovetail

dovetail.com

Experience.com

Experience.com

experience.com

QuestionPro

QuestionPro

questionpro.com

Pendo

Pendo

pendo.io

Emplifi

Emplifi

emplifi.io

Alchemer

Alchemer

alchemer.com

Forsta

Forsta

forsta.com

SMG

SMG

smg.com

SurveySparrow

SurveySparrow

surveysparrow.com

Verint

Verint

verint.com

Skeepers

Skeepers

octoly.com

HappyOrNot

HappyOrNot

happy-or-not.com

Alida

Alida

alida.com

Sprig

Sprig

sprig.com

Survicate

Survicate

survicate.com

zenloop

zenloop

zenloop.com

Gainsight CS

Gainsight CS

gainsight.com

Supahub

Supahub

supahub.com

Totango

Totango

totango.com

Sleekplan

Sleekplan

sleekplan.com

Macorva

Macorva

macorva.com

Customer Monitor

Customer Monitor

customermonitor.com

Mindful

Mindful

getmindful.com

Upland Rant & Rave

Upland Rant & Rave

uplandsoftware.com

Market Force

Market Force

marketforce.com

XEBO.ai

XEBO.ai

xebo.ai

Intouch Insight

Intouch Insight

intouchinsight.com

Refiner

Refiner

refiner.io

ChurnZero

ChurnZero

churnzero.net

Qwary

Qwary

qwary.com

VitalSigns

VitalSigns

bizrateinsights.com

CustomerGauge

CustomerGauge

customergauge.com

Reputation

Reputation

reputation.com

DropThought

DropThought

dropthought.com

Questback

Questback

questback.com

Feedier

Feedier

feedier.com

Zonka Feedback

Zonka Feedback

zonkafeedback.com

Jeeva

Jeeva

jeeva.ai

ChangeEngine

ChangeEngine

changeengine.com

Retently

Retently

retently.com

Rally UXR

Rally UXR

rallyuxr.com

Great Recruiters

Great Recruiters

greatrecruiters.com

Olvy

Olvy

olvy.co

Mobileum

Mobileum

mobileum.com

Alterna CX

Alterna CX

alternacx.com

Ombea

Ombea

ombea.com

CX Index

CX Index

cxindex.com

Clientshare

Clientshare

myclientshare.com

AskNicely

AskNicely

asknicely.com

TheySaid

TheySaid

theysaid.io

CustomerSure

CustomerSure

customersure.com

Decode

Decode

entropik.io

Lumoa

Lumoa

lumoa.me

Feefo

Feefo

feefo.com

Opiniator

Opiniator

opiniator.com

Invarosoft

Invarosoft

invarosoft.com

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Experience Management Software - Nejoblíbenější aplikace - WebCatalog