Live chat software enables companies to communicate with website visitors in real time through chat windows. Customer service representatives can use this software to assist users with questions about products or site navigation. Support agents can initiate interactions with pop-up chat boxes or wait for visitors to reach out with their queries. Key features include reporting and analytics, interactive chat notifications, and conversation archiving. This tool helps customer service teams respond quickly to inquiries, allows business development employees to engage leads who are hard to reach by phone or email, and enables administrative staff in the education sector to connect with prospective students. Additionally, live chat functionality can be integrated into other software types, such as e-commerce platforms and help desk solutions.
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Podium
podium.com
Intercom
intercom.com
Zoho Desk
zoho.com
Zendesk
zendesk.com
Freshdesk
freshdesk.com
Brevo
brevo.com
Smartsupp
smartsupp.com
Webex
webex.com
Gorgias
gorgias.com
RingCentral
ringcentral.com
ServiceNow
servicenow.com
Chatway
chatway.app
Help Scout
helpscout.com
Chatwoot
chatwoot.com
CallRail
callrail.com
ActiveCampaign
activecampaign.com
Appy Pie
appypie.com
ZoomInfo
zoominfo.com
tawk.to
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Helpwise
helpwise.io
Zoho SalesIQ
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Tidio
tidio.com
Crisp
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SendPulse
sendpulse.com
JustCall
justcall.io
LiveChat
livechat.com
Missive
missiveapp.com
BirdEye
birdeye.com
GetResponse
getresponse.com
Freshchat
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SALESmanago
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Rocket.Chat
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SaleSmartly
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Front
front.com
Userlike
userlike.com
Five9
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WebinarJam
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LiveCaller
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Stonly
stonly.com
HelpCrunch
helpcrunch.com
Charla
getcharla.com
Gallabox
gallabox.com
Social Intents
socialintents.com
Consolto
consolto.com
JivoChat
jivochat.com
Rake
rake.ai
Chative
chative.io
Signals
getsignals.ai
TeamSupport
teamsupport.com
Acquire
acquire.io
Pylon
usepylon.com
Sprinklr
sprinklr.com
ProProfs
proprofs.com
yellow.ai
yellow.ai
MinChat
minchat.io
Twixor
twixor.com
Engati
engati.com
Emplifi
emplifi.io
Haptik
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