Live chat software enables companies to communicate with website visitors in real time through chat windows. Customer service representatives can use this software to assist users with questions about products or site navigation. Support agents can initiate interactions with pop-up chat boxes or wait for visitors to reach out with their queries. Key features include reporting and analytics, interactive chat notifications, and conversation archiving. This tool helps customer service teams respond quickly to inquiries, allows business development employees to engage leads who are hard to reach by phone or email, and enables administrative staff in the education sector to connect with prospective students. Additionally, live chat functionality can be integrated into other software types, such as e-commerce platforms and help desk solutions.
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Podium
podium.com
Intercom
intercom.com
Zoho Desk
zoho.com
Zendesk
zendesk.com
Freshdesk
freshdesk.com
Brevo
brevo.com
Smartsupp
smartsupp.com
Webex
webex.com
Gorgias
gorgias.com
RingCentral
ringcentral.com
ServiceNow
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Chatway
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Help Scout
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Chatwoot
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CallRail
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ActiveCampaign
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Appy Pie
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ZoomInfo
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Helpwise
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Zoho SalesIQ
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Tidio
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Crisp
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SendPulse
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JustCall
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LiveChat
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Missive
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BirdEye
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GetResponse
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Freshchat
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SALESmanago
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Rocket.Chat
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SaleSmartly
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Front
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Userlike
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Five9
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WebinarJam
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LiveCaller
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Stonly
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HelpCrunch
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Charla
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Gallabox
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Social Intents
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Consolto
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JivoChat
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Rake
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Chative
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Signals
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TeamSupport
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Acquire
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Pylon
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Sprinklr
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ProProfs
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yellow.ai
yellow.ai
MinChat
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Twixor
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Engati
engati.com
Emplifi
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Haptik
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