Page 2 - Top CX Genie Alternatives

Freshworks

Freshworks

freshworks.com

Freshworks provides AI-driven software for IT, customer support, sales, and marketing, streamlining operations and enhancing efficiency across various business functions.

TeamSupport

TeamSupport

teamsupport.com

TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.

Front

Front

front.com

Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.

HelpCrunch

HelpCrunch

helpcrunch.com

HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.

SleekFlow

SleekFlow

sleekflow.io

SleekFlow is an omnichannel conversation platform that enhances customer engagement through AI, automating interactions across messaging channels like WhatsApp and Instagram.

Drift

Drift

drift.com

Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.

Userlike

Userlike

userlike.com

Userlike is a customer messaging and support automation app that centralizes messages from various channels, enabling efficient customer service management.

Gladly

Gladly

gladly.com

Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.

Trengo

Trengo

trengo.com

Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.

NICE inContact

NICE inContact

incontact.com

NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.

Genesys Cloud

Genesys Cloud

genesys.com

Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.

Ultimate

Ultimate

ultimate.ai

Ultimate is a customer support automation platform that uses AI to enhance communication and service efficiency across multiple channels in 109 languages.

Verint

Verint

verint.com

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

Pylon

Pylon

usepylon.com

Pylon is a customer operations platform that helps businesses manage customer interactions across multiple channels and track issues effectively.

Twig

Twig

twig.so

Twig is an AI tool that helps users find answers in technical documentation quickly by analyzing various data sources and improving support agent productivity.

Kustomer

Kustomer

kustomer.com

Kustomer is a customer service CRM that automates interactions across channels, streamlining support and enhancing customer experiences.

Capacity

Capacity

capacity.com

Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.

PolyAI

PolyAI

poly.ai

PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.

klink.cloud

klink.cloud

klink.cloud

klink.cloud is a cloud-based platform that integrates multiple customer communication channels for contact centers, enhancing service operations and customer experience.

Watermelon

Watermelon

watermelon.ai

Watermelon is a user-friendly AI chatbot platform that automates customer service interactions without coding, integrating various channels for streamlined communication.

Gupshup

Gupshup

gupshup.io

Gupshup is an AI-powered platform for creating and managing chatbots, automating customer engagement across multiple channels to enhance interactions and support.

Tiledesk

Tiledesk

tiledesk.com

Tiledesk is an open-source AI tool for automating customer service through chatbots, supporting multi-channel communication and integrating with platforms like WhatsApp and Facebook.

Threado AI

Threado AI

threado.com

Threado AI is an AI assistant that streamlines knowledge access for teams and integrates with Slack, MS Teams, or Chrome.

Acquire

Acquire

acquire.io

Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.

Gleen AI

Gleen AI

gleen.ai

Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.

Dixa

Dixa

dixa.com

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

iAdvize

iAdvize

iadvize.com

iAdvize is a conversational platform for e-commerce, enabling brands to engage customers through messaging and real-time support across multiple channels.

CM.com

CM.com

cm.com

CM.com is a communication platform that enables businesses to engage customers through various messaging channels and streamline interactions with integrated payment solutions.

Kore.AI

Kore.AI

kore.ai

Kore.ai provides a no-code conversational AI platform for businesses to create and manage virtual assistants and chatbots, enhancing customer engagement across multiple channels.

Yuma

Yuma

yuma.ai

Yuma AI Ticket Assistant streamlines customer support by automating replies, summarizing conversations, and integrating with Help Desk and e-commerce platforms.

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