Live Chat: best apps and software

Chatwee

Chatwee is a live chat and messaging app that enables real-time communication for communities, events, support, and businesses through customizable chat functionalities.

Drift

Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.

Ziwo

Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.

Reve Chat

REVE Chat is an AI-driven platform for customer engagement, offering live chat, chatbots, co-browsing, and video chat for support across multiple channels.

onWebChat

onWebChat provides live chat support combined with AI chatbots for real-time communication, enhancing customer service and engagement for businesses.

LiveHelpNow

LiveHelpNow is a customer service platform that offers live chat, ticketing, and knowledge base integration for efficient support across multiple channels.

Deskpro

Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.

Engati

Engati is a chatbot and live chat platform that enables users to build and deploy intelligent bots across multiple channels without programming.

Gist

Gist is a customer engagement platform that combines tools for live chat, email marketing, and support to enhance communication and sales for businesses.

Charla

Charla is a live chat app that enables instant communication with visitors, supports ticket management, provides a knowledge base, and offers performance insights.

LiveChatAI

LiveChatAI is an AI chatbot that provides personalized customer support by using business data, supports multiple languages, and integrates with various platforms.

Web2Chat

Web2Chat is an AI chatbot platform that automates customer support, providing instant responses and managing interactions across multiple sources and bots.

LiveAgent

LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.

Comm10

Comm10 is a communication platform that helps businesses manage customer interactions through live chat, messaging, and ticketing across multiple channels.

iAdvize

iAdvize is a conversational platform for e-commerce, enabling brands to engage customers through messaging and real-time support across multiple channels.

Chatlio

Chatlio integrates live chat with Slack, allowing website visitors to communicate directly with support agents without needing additional tools.

ImbaChat

ImbaChat is a free chat plugin for websites, allowing user communication with features like file sharing, video chat, and integration with various CMS platforms.

GhostChat

GhostChat is a lightweight website chat widget that lets site owners message visitors in real time and reply from Gmail, with privacy-focused setup and support for common web platforms.

Ebbot

Ebbot automates customer service with GenAI chat tools, allowing businesses to manage inquiries efficiently and provide personalized support.

Unifonic

Unifonic is a customer engagement platform that unifies communication channels to enhance customer experiences and streamline operations for businesses.

Everpro Chat

Business messaging app for managing customer chats, broadcasts, auto-replies, templates, and message distribution in one place.

Webim

Webim is an app for effective online communication with clients, offering real-time support, integration with systems, and features for managing interactions and notifications.

Zenchat

Zenchat is a messaging app for teams that includes task management features for streamlined communication and project organization.

ChatPion

ChatPion is an all-in-one chatbot and marketing platform for Facebook, Instagram, and eCommerce, enabling automation and sales without coding skills.

QContact

QContact is a CRM and communication platform for managing customer interactions via voice, chat, email, and SMS across multiple channels.

Livechatoo

Livechatoo is a live chat support app that enables businesses to engage with customers in real-time, facilitating efficient communication and customer assistance.

Gubagoo

Gubagoo is an app for automotive dealerships that enhances customer communication through live chat, AI tools, and real-time support to improve service and sales.

Chatify

Chatify is a live chat app that allows businesses to communicate with customers via chat instead of phone calls, enhancing customer support interactions.

SiteChat

SiteChat adds live chat and AI support to websites, facilitating real-time visitor communication and automating responses to common inquiries.

Chatboq

Chatboq embeds a website chat widget combining live chat and an AI chatbot to automate 24/7 customer conversations, centralize multichannel messages, ingest knowledge, hand off to agents, and integrate analytics/CRM.

Talk to Agent

Provides AI chatbots for businesses to engage users, handle inquiries, recommend products, and support sales.

Jumper.ai

Jumper.ai enables businesses to enhance customer engagement and sales through AI-powered chatbots and live agents across various messaging platforms.

ChatForm

ChatForm is an AI-powered customer support platform for the gaming market, enhancing engagement through customizable interactive chat forms for efficient support.

Helploom

Helploom provides unlimited live chat and AI-driven 24/7 support, a shared inbox for unlimited teammates, easy website setup, email follow-ups, lead capture, and human escalation.

Smith.ai

Smith.ai provides 24/7 virtual receptionist services, capturing leads through calls, chats, texts, and integrating with business software for customer support.

NICE inContact

NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.

Kommunicate

Kommunicate is an AI-based customer service platform that automates responses via chatbots and live chat, enhancing customer communication and support.

Customerly

Customerly is a customer service and marketing automation platform that integrates live chat, helpdesk, and CRM to streamline communication and enhance customer relationships.

Olark

Olark is a live chat tool for websites that enhances customer support and engagement through real-time communication and automation features.

Channel.io

Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.

Hello Moe

Hello Moe is a platform for companies to automate conversations and offer live support, using a no-code bot builder and customizable chat templates.

GullChat

GullChat is a free international online customer service system providing chat, voice, video, and AI support, integrating with over 20 popular applications for comprehensive business solutions.

Glassix

Glassix is an AI-powered messaging platform that streamlines customer communication across various digital channels and automates responses to enhance support efficiency.

Hippo

Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.

Oki-Toki

Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.

Hallo

Hallo provides customizable AI agents that conduct interviews and assessments (soft/hard skills, language, simulations, role‑plays, cognitive tests) in 60+ languages to automate hiring.

Chaskiq

Chaskiq is a customer support platform that facilitates messaging for marketing, support, and sales, integrating various communication channels and automation tools.

Smax.Ai

Smax.Ai automates customer conversations across messaging channels, providing live chat, AI chatbots, workflow automation, remarketing, and ad optimization to manage leads and sales.

Worktual

Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.

VerlyAI

Automates customer support across website chat, voice calls and WhatsApp using AI agents to handle conversations, route to human agents when needed, and provide conversation history and insights.

Nubitel CX

Nubitel CX is an omnichannel cloud contact center solution that integrates various communication tools for seamless customer interactions.

Ada

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

ChatSale

ChatSale is a web app chatbot that engages website visitors 24/7, captures qualified leads and bookings, manages multi-channel chats and automation, and provides interaction analytics.

ChatArm

ChatArm is an AI-powered chatbot app that automates customer interactions, supports 24/7 service, manages leads, and streamlines business processes.

Blinger.io

Blinger.io is an omnichannel customer support platform that integrates messaging apps, live chat, and email into a single helpdesk interface.

Velaro

Velaro is live chat software for enterprises, enabling efficient customer service with automation, analytics, and workflow management to enhance interactions and productivity.

Mimin

An AI platform for businesses to manage customer chats and calls across channels, automate replies and tasks, and handle support, sales, and transactions in one workspace.

Bread Crumbs

Bread Crumbs unifies customer conversations across WhatsApp, email, and web chat, with tools to manage support, use AI assistance, track performance, and collect feedback.

Chatsell

AI platform for managing and automating customer conversations, lead qualification, sales, support, and follow-ups across WhatsApp, Instagram, Messenger, Mercado Libre, and web chat.

askVela

AI live chat widget for e-commerce and websites that answers customer questions using store and site data, with quick setup on most platforms.