DobroDesk

DobroDesk brings email and chat into a shared Inbox. Your team can see the customer, assign a conversation, leave private notes and hand work over without losing context. Customers can get answers, book an appointment and follow guided steps in the chat. Connect the tools for each task, let the customer confirm the details and keep the result in the same conversation. Order-related questions and requests stay with the customer history. AI can draft replies, summarize conversations and answer routine questions from approved knowledge. Your team controls when replies are sent automatically. Sensitive or uncertain requests go to a person. Add the website widget or use the SDKs for iOS, Android, Flutter, React Native, NativeScript and Capacitor. The widget loads its views on demand, and returning customers can continue their conversation. Teams also get SLA tracking, automations, support analytics and customer history. Pricing starts at EUR 19 per workspace per month for 300 accepted conversations, AI, unlimited teammates and 3 active published automations. Each started block of up to 1,000 additional conversations costs EUR 24. There is no per-seat charge. Voice, phone numbers, public Help Center sites and Enterprise controls are optional paid add-ons. Full pricing: https://dobrodesk.com/pricing Try the customer widget and the team workspace: https://dobrodesk.com/demo SDKs and setup guides: https://dobrodesk.com/developers

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