Shared Inbox - Top Apps & Software

Shared inbox software lets teams manage a common email address together, with assignment, internal notes, and collision detection.

Help Scout

Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.

Zoho TeamInbox

Zoho TeamInbox is a shared inbox tool that enables team collaboration on email, allowing for task assignment, internal discussions, and multi-channel communication management.

Missive

Missive is a collaborative email management app that centralizes team communication through shared inboxes, internal chat, and automated workflows.

Helpwise

Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.

Front

Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.

Helpmonks

Helpmonks is a collaborative email platform that centralizes team communication, manages shared inboxes, and streamlines email workflows.

Trengo

Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.

Hiver

Hiver is an email management tool that enhances team collaboration and customer support by automating workflows within Gmail and Outlook.

Yobi

Yobi centralizes customer conversations from various channels into one inbox, allowing team collaboration and syncing with popular CRMs and social media platforms.

Gmelius

Gmelius is a collaboration platform that integrates with Google Workspace, enhancing email management and teamwork within Gmail and connecting to other tools like Slack and Trello.

Groove

Groove is a customer support platform that streamlines communication and workflow management for teams across various channels.

ThriveDesk

ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.

Loop Email

Loop Email is a team inbox app that consolidates customer communications, allowing teams to manage shared emails, chat, and automate workflows in one place.

Gist

Gist is a customer engagement platform that combines tools for live chat, email marketing, and support to enhance communication and sales for businesses.

Shared Inbox by Canary

A shared email inbox for teams to manage, assign, and track messages from one place.

ControlHippo

ControlHippo is a shared inbox app for WhatsApp, designed for sales and support teams to manage customer communications efficiently across multiple devices.

SparrowDesk

SparrowDesk is a help desk and ticketing platform that centralizes email, chat and other channels into one inbox, with automation, an AI agent, a knowledge base and SLA tools.

Distrobird

Distrobird is a sales automation platform for HubSpot users, integrating tools for email, SMS, calling, and lead management to streamline sales processes.

LabiDesk

LabiDesk is a Helpcenter software that manages customer support through a knowledge base, shared inbox, chat, and customizable tools for efficient communication.

Spike.sh

Spike.sh is a platform for incident response and on-call management, providing real-time alerts and integrations for teams to manage incidents effectively.

Rooftop

Rooftop is an app that enhances team email collaboration, allowing users to mention colleagues and manage shared inboxes like @contact or @info effectively.

Keeping

Keeping is a customer support platform integrated with Gmail, allowing teams to manage requests, assign tasks, and add notes directly within their email.

Conecto

Conecto combines live chat, AI support, shared inbox, CRM, ticketing, knowledge base, and analytics to help teams manage customer conversations and automate routine support.

AskNeo

AskNeo combines texts, calls, and contacts in a shared inbox for teams to manage customer communication.

RogerRoger

RogerRoger turns Email, LinkedIn and WhatsApp messages into tasks and deals, providing a shared inbox, Kanban boards and tools for notes, templates and team collaboration.

InboxAgents

InboxAgents consolidates email, chat, SMS and social messages into a single team inbox for managing, routing, assigning, tracking conversations, with portal, analytics and integrations.

Chatwik

Chatwik combines customer conversations from messaging, email, and website chat in one workspace, with tools for team support, contact management, help centers, and analytics.

Muninx

Muninx helps email support teams manage customer requests as trackable tickets, collaborate on responses, and use AI-assisted drafting through web and Android apps.

Bread Crumbs

Bread Crumbs unifies customer conversations across WhatsApp, email, and web chat, with tools to manage support, use AI assistance, track performance, and collect feedback.

Mixdesk

Mixdesk combines messaging, web chat, and email in one workspace, with AI-assisted replies, lead qualification, translation, and handoff to support and sales teams.

SupportBee

SupportBee is a shared inbox and ticketing platform that helps teams organize customer emails, collaborate on support requests, and track responses.

Responsr

An AI CRM and shared inbox for managing leads, WhatsApp and email conversations, follow-ups, tasks, and sales activity in one workspace.

Userscom

Customer support platform combining live chat, email, ticketing, AI-assisted replies, and Stripe or Paddle billing actions in one shared inbox.

Helpeto

Helpeto is a shared inbox and ticketing app for Gmail, Outlook, SMTP, and IMAP. Teams can assign, prioritize, and resolve emails, with AI-assisted replies and approved agent access.

Helpdesk Virtualshinobis

Cloud-based helpdesk for managing customer support tickets, shared inboxes, assignments, priorities, reporting, and AI-assisted replies.

DobroDesk

DobroDesk combines email and website chat in a shared inbox with conversation ownership, SLA tracking, analytics, knowledge-based AI drafts, and human review for sensitive or uncertain cases.

EasyReply

EasyReply is a shared inbox for managing customer messages across email, WhatsApp, Slack, websites, and APIs, with tools for ticketing, collaboration, and AI-assisted replies.

Messello

Omnichannel support platform that combines WhatsApp, Telegram, Instagram, web chat, email, and SMS in one inbox, with AI-assisted replies, automation, customer history, and team tools.