Loop Email

For customer support and other teams handling messages sent to shared addresses, Loop Email helps colleagues manage incoming email without losing track of who is responding. Connect an inbox from Gmail, Outlook, Office 365 or IMAP, then assign conversations to teammates, track them as open or resolved, and filter messages by owner or status. Teammates can discuss an email privately, share files and use shared labels and reply templates. Rules can automate inbox tasks, while workload assignment and response-time notifications help teams manage customer enquiries. Loop also brings email and team chats together in one workspace, making it useful for teams that want to coordinate around shared email without switching between separate tools.

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