Chatify

Chatify is for businesses that want to answer customer questions on their website without relying only on phone calls or email. Add a chat widget to your site, then manage visitor conversations and assign questions to teammates from a shared dashboard. Visitors can share files, and teams can customize the widget and set messages that invite people to start a chat based on their website activity. Chatify includes automated answers for recurring questions, suggested replies to help agents respond, and internal chats for discussing a customer query with colleagues. Teams can receive notifications by email, SMS, or push, and manage incoming support enquiries from multiple channels in one dashboard. It is suited to customer support and sales teams that want to handle website enquiries in real time, automate common responses, or offer a website Q&A section alongside live chat.

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