BestChat

BestChat is for online businesses and customer support teams that want to handle visitor questions and sales inquiries from one chat system. Teams can chat with visitors on their website and connect supported messaging channels such as Facebook, Instagram, WhatsApp, LINE, and email. Agents can respond from the web dashboard or mobile apps, transfer conversations to teammates, use saved replies, and invite visitors to chat proactively. The system includes visitor tracking and customer records to help agents see browsing activity and follow up with potential customers. Managers can route chats automatically, review conversation histories, monitor agent performance, and view traffic, conversion, and KPI reports. An AI chatbot can answer questions using a knowledge base and help guide customers before or after a purchase. BestChat may suit businesses that want live chat, messaging, and customer-service monitoring in a shared workflow.

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to BestChat. All product names, logos, and brands are property of their respective owners.