BusinessChat is a WhatsApp marketing automation solution for e-commerce, offering bulk campaigns, abandoned cart recovery, chatbots, and a multi-agent inbox.

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Get a dedicated desktop app for BusinessChat on Mac, Windows, and Linux with WebCatalog Desktop.

  • Launch BusinessChat directly from your Dock or taskbar.
  • Work without distractions in a dedicated window, separate from your browser tabs.
  • Manage multiple BusinessChat accounts and switch between them without logging out.

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BusinessChat helps e-commerce businesses and customer-facing teams manage WhatsApp sales and support conversations in one place. Team members can handle customer chats through individual inboxes linked to a shared official WhatsApp Business number, while managers can organize conversations and route them to the right agent. The platform supports WhatsApp campaigns, automated chatbot replies, and customer-service workflows. E-commerce integrations with platforms including Shopify, Salla, Zid, WooCommerce, and Magento can connect store data to automations such as abandoned-cart reminders, product follow-ups, and order updates. Businesses can also use a WhatsApp website widget to let visitors start a chat with their team.

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