Anexo Chat automates processes on WhatsApp, enabling 24/7 customer service for businesses.

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Get a dedicated desktop app for Anexo Chat on Mac, Windows, and Linux with WebCatalog Desktop.

  • Launch Anexo Chat directly from your Dock or taskbar.
  • Work without distractions in a dedicated window, separate from your browser tabs.
  • Manage multiple Anexo Chat accounts and switch between them without logging out.

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For businesses that manage customer inquiries and sales through WhatsApp, Anexo Chat helps teams handle conversations in one place instead of sharing a phone between staff. Multiple agents can work from the same WhatsApp number, route chats to departments, and transfer conversations between operators. A configurable chatbot can respond automatically, guide customers through message flows, and collect their details, including outside business hours. The platform also keeps conversation histories and provides service reports and dashboards. Businesses can connect multiple WhatsApp numbers and use the documented API to integrate Anexo Chat with other systems. It is suited to teams that need shared WhatsApp support, automated first responses, or a way to organize customer chats across agents and departments.

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