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Botbiz is for businesses that use WhatsApp to handle customer questions, sales conversations, and follow-ups. It helps teams automate routine chats and manage outreach from one platform built around the WhatsApp Business API. Create no-code chatbot flows to answer common questions, collect customer details, or guide people through a conversation. Send targeted broadcasts and approved template messages, organize contacts with segments, and use the shared team inbox to manage and assign customer chats. Botbiz also connects WhatsApp workflows with services such as Shopify, WooCommerce, Google Sheets, forms, and other apps through integrations, webhooks, and APIs. It may suit businesses looking to bring customer support, lead capture, and WhatsApp marketing into a single workflow; it is designed for use with the WhatsApp Business Platform rather than as a standalone messaging app.
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