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Communication Platforms as a Service (cPaaS), also known as cloud communication platforms, provide mobile developers with tools to integrate SMS, voice, and verification features into their apps via APIs. Developers use these platforms to add communication functionalities like text notifications, user-to-user messaging, and voice connectivity. Many cPaaS platforms offer documentation to help developers customize how their apps interact with these features, enabling greater flexibility. cPaaS also enables developers to implement advanced features like multi-factor authentication (MFA) through text messages and emails. These platforms are often linked with VoIP (Voice over Internet Protocol) technology, which allows phone calls to be made over an IP network, eliminating the need for a traditional telephone connection.
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Podium
podium.com
Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.
Twilio
twilio.com
Twilio is a cloud communications platform that enables voice, messaging, and video integration into applications, offering scalable APIs for customizable solutions.
WATI
wati.io
WATI is a customer engagement platform that uses WhatsApp's Business API for real-time conversations, automated messaging, and team collaboration across various businesses.
Vonage
vonage.com
The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.
Rocket.Chat
rocket.chat
Rocket.Chat is a secure team communication platform that offers messaging, voice, and video calls, with strong encryption and customization for regulated organizations.
Gallabox
gallabox.com
Gallabox is a communication platform that uses WhatsApp Business APIs to enhance customer engagement and automate sales processes for various industries.
Squaretalk
squaretalk.com
Squaretalk is a business communication platform that provides call management, CRM integration, and multi-channel messaging to enhance customer interactions.
Dolby.io
dolby.io
Dolby.io provides APIs and SDKs for developers to integrate advanced audio and video features into applications, enhancing real-time streaming and media processing.
Ringover
ringover.com
Ringover is a multichannel cloud communication app for calls, SMS, video calls, and emails, enhancing business communication and customer interactions.
ClickSend
clicksend.com
ClickSend is a communication platform for businesses that offers SMS, email, voice, and online mail to facilitate messaging and customer engagement.
TextUs
textus.com
TextUs is a communication platform that enables SMS interactions for recruiters and sellers to improve engagement, manage contacts, and automate messaging.
SleekFlow
sleekflow.io
SleekFlow is an omnichannel conversation platform that enhances customer engagement through AI, automating interactions across messaging channels like WhatsApp and Instagram.
Bird
bird.com
Bird CRM facilitates communication between businesses and customers through various channels like SMS, Voice, and Email, serving nearly 20,000 customers globally.
Sendbird
sendbird.com
Sendbird is a communication platform that enables real-time chat, voice, and video integration for mobile apps across various industries.
Telnyx
telnyx.com
Telnyx is a communications platform that integrates voice, messaging, and fax services with APIs for businesses to enhance their communication systems.
Whippy
whippy.ai
Whippy is an SMS and email communication platform that uses AI and automation to enhance business productivity and customer engagement.
Notifyre
notifyre.com
Notifyre is a secure platform for SMS and fax communications, offering email integration, bulk messaging, fax services, and customizable workflows for businesses.
Salesmsg
salesmessage.com
Salesmsg is an SMS platform that enables two-way business texting, bulk messaging, and automation for improved customer communication and engagement.
dotdigital
dotdigital.com
Dotdigital is a customer experience platform that helps marketers create personalized campaigns by unifying and segmenting customer data across multiple channels.
Kimoby
kimoby.com
Kimoby is a cloud-based platform for business messaging, appointment management, and SMS marketing to enhance team collaboration and customer engagement.
Arena
arena.im
Arena provides live engagement tools for creating and managing audiences through live chat, blogs, and personas across various platforms.
Connectly.ai
connectly.ai
Connectly.ai is an app that automates and manages customer communications across multiple platforms like WhatsApp and SMS for better engagement and efficiency.
MyAlice
myalice.ai
MyAlice is a customer communication tool for Shopify and WooCommerce brands, integrating multiple channels and features for order management and support.
Infobip
infobip.com
Infobip Email API allows users to send and manage large volumes of emails via SMTP or HTTP API, ensuring high deliverability and efficient analytics.
Gupshup
gupshup.io
Gupshup is an AI-powered platform for creating and managing chatbots, automating customer engagement across multiple channels to enhance interactions and support.
Cometchat
cometchat.com
CometChat is an in-app messaging solution that enables real-time communication, offering features like chat, voice, and video, suitable for various applications.
CM.com
cm.com
CM.com is a communication platform that enables businesses to engage customers through various messaging channels and streamline interactions with integrated payment solutions.
Botmaker
botmaker.com
Botmaker is a conversational platform that enables businesses to automate customer interactions across digital channels using hybrid bots and live agents.
BotSpace
bot.space
BotSpace is a B2B platform that automates customer support and engagement for businesses using WhatsApp's Business API.
BulkSMS
bulksms.com
BulkSMS is a messaging platform for businesses to send SMS messages efficiently, including bulk notifications, transactional alerts, and promotional communications.
Pusher
pusher.com
Pusher provides hosted APIs for integrating real-time features into web and mobile apps, enabling scalable messaging, collaboration, and notifications.
SignalWire
signalwire.com
SignalWire is a cloud communications platform for voice, video, and SMS, offering APIs for integration and AI-driven call handling features.
Whispir
whispir.com
Whispir is a secure communication platform that enables efficient messaging via multiple channels and automates workflows for timely information delivery.
Sinch
sinch.com
Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.
Termii
termii.com
Termii is a messaging platform for African businesses that integrates SMS, email, voice, and instant messaging for streamlined customer communication.
CellCast
cellcast.com
CellCast app provides tools for interactive television programming, enabling broadcasters and content creators to engage audiences through participatory and transactional features.
CallerDesk
callerdesk.io
CallerDesk is a cloud telephony app providing virtual call center solutions for businesses, enabling efficient call handling and customer support.
Quiq
quiq.com
Quiq is a messaging platform for enterprises, allowing customers to text companies via SMS and chat apps, while enabling agents to manage conversations efficiently.
Telzio
telzio.com
Telzio is a VoIP solution for managing business phone services, offering features like call recording, forwarding, and analytics, with support for unlimited users.
PubNub
pubnub.com
PubNub enables real-time communication for applications, supporting chat, live updates, and data streams with a scalable, secure platform.
Ably
ably.com
Ably provides cloud infrastructure and APIs for developers to build and scale real-time applications like chat, games, and IoT, ensuring reliable data streaming and low latency.
CloudCall
cloudcall.com
CloudCall is a cloud-based communication platform that integrates with CRM systems to manage calls and data for sales and recruitment teams efficiently.
Listo
getlisto.io
Listo is a communication and task management platform for deskless workers, connecting staff and guests efficiently across devices.
360dialog
360dialog.com
360dialog facilitates businesses to integrate and manage the WhatsApp Business API for efficient customer communication and interactive messaging.
Statflo
statflo.com
Statflo is a compliant text messaging platform that enables businesses to engage in personalized, two-way conversations with customers.
Bandwidth
bandwidth.com
Bandwidth is a communications platform that helps enterprises deliver integrated global communication experiences reliably and efficiently.
Hubtype
hubtype.com
Hubtype is a Platform-as-a-Service that enables businesses to build and manage chatbots for streamlined customer communication and enhanced service.
MirrorFly
mirrorfly.com
MirrorFly is a real-time communication platform offering secure voice, video, and chat SDKs for businesses, suitable for various industries with extensive customization options.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Voximplant
voximplant.com
Voximplant is a platform that enables developers to integrate real-time voice, video, and messaging features into applications without requiring backend infrastructure.
Messangi
messangi.com
Messangi is a multi-channel customer engagement platform that enables businesses to communicate with customers via SMS, email, and apps, enhancing interactions and support.
Commio
commio.com
Commio is a cloud-based API platform for voice and text messaging, enabling businesses to manage scalable, reliable customer communications.
indigitall
indigitall.com
Indigitall is a SaaS platform for marketing automation, enabling businesses to send personalized push notifications and manage customer engagement across various digital channels.
Wavix
wavix.com
Wavix provides user-friendly communication tools to help businesses connect with clients and manage campaigns locally and internationally.
Sanoflow
sanoflow.io
Sanoflow is a conversational commerce platform that centralizes customer inquiries from various messaging apps, enabling efficient communication and appointment scheduling.
CALLR
callr.com
CALLR is a cloud-based platform that integrates voice and SMS tools to improve customer engagement, automate interactions, and streamline business communication.
Sweego
sweego.io
Sweego is a multi-channel notification platform for developers, enabling email and SMS notifications with future support for push and chat. It is GDPR compliant.
Sceyt
sceyt.com
Sceyt provides APIs and SDKs for integrating in-app communication features like chat and file sharing into web and mobile applications, ensuring data security and scalability.
ShoutOUT Labs
getshoutout.com
ShoutOUT Labs is a messaging platform for SMS campaigns, provides a shared inbox for customer service, and offers SMS and OTP APIs for developers.
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