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Communication Platform as a Service (cPaaS) Platforms
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Top Communication Platform as a Service (cPaaS) Platforms

Communication Platforms as a Service (cPaaS), also known as cloud communication platforms, provide mobile developers with tools to integrate SMS, voice, and verification features into their apps via APIs. Developers use these platforms to add communication functionalities like text notifications, user-to-user messaging, and voice connectivity. Many cPaaS platforms offer documentation to help developers customize how their apps interact with these features, enabling greater flexibility. cPaaS also enables developers to implement advanced features like multi-factor authentication (MFA) through text messages and emails. These platforms are often linked with VoIP (Voice over Internet Protocol) technology, which allows phone calls to be made over an IP network, eliminating the need for a traditional telephone connection.

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Podium

Podium

podium.com

Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.

Twilio

Twilio

twilio.com

Twilio is a cloud communications platform that enables voice, messaging, and video integration into applications, offering scalable APIs for customizable solutions.

Vonage

Vonage

vonage.com

The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.

WATI

WATI

wati.io

WATI is a customer engagement platform that uses WhatsApp's Business API for real-time conversations, automated messaging, and team collaboration across various businesses.

Rocket.Chat

Rocket.Chat

rocket.chat

Rocket.Chat is a secure team communication platform that offers messaging, voice, and video calls, with strong encryption and customization for regulated organizations.

Dolby.io

Dolby.io

dolby.io

Dolby.io provides APIs and SDKs for developers to integrate advanced audio and video features into applications, enhancing real-time streaming and media processing.

TextUs

TextUs

textus.com

TextUs is a communication platform that enables SMS interactions for recruiters and sellers to improve engagement, manage contacts, and automate messaging.

ClickSend

ClickSend

clicksend.com

ClickSend is a communication platform for businesses that offers SMS, email, voice, and online mail to facilitate messaging and customer engagement.

Gallabox

Gallabox

gallabox.com

Gallabox is a communication platform that uses WhatsApp Business APIs to enhance customer engagement and automate sales processes for various industries.

Squaretalk

Squaretalk

squaretalk.com

Squaretalk is a business communication platform that provides call management, CRM integration, and multi-channel messaging to enhance customer interactions.

Ringover

Ringover

ringover.com

Ringover is a multichannel cloud communication app for calls, SMS, video calls, and emails, enhancing business communication and customer interactions.

Bird

Bird

bird.com

Bird CRM facilitates communication between businesses and customers through various channels like SMS, Voice, and Email, serving nearly 20,000 customers globally.

Sendbird

Sendbird

sendbird.com

Sendbird is a communication platform that enables real-time chat, voice, and video integration for mobile apps across various industries.

Salesmsg

Salesmsg

salesmessage.com

Salesmsg is an SMS platform that enables two-way business texting, bulk messaging, and automation for improved customer communication and engagement.

Whippy

Whippy

whippy.ai

Whippy is an SMS and email communication platform that uses AI and automation to enhance business productivity and customer engagement.

SleekFlow

SleekFlow

sleekflow.io

SleekFlow is an omnichannel conversation platform that enhances customer engagement through AI, automating interactions across messaging channels like WhatsApp and Instagram.

MyAlice

MyAlice

myalice.ai

MyAlice is a customer communication tool for Shopify and WooCommerce brands, integrating multiple channels and features for order management and support.

dotdigital

dotdigital

dotdigital.com

Dotdigital is a customer experience platform that helps marketers create personalized campaigns by unifying and segmenting customer data across multiple channels.

BulkSMS

BulkSMS

bulksms.com

BulkSMS is a messaging platform for businesses to send SMS messages efficiently, including bulk notifications, transactional alerts, and promotional communications.

Gupshup

Gupshup

gupshup.io

Gupshup is an AI-powered platform for creating and managing chatbots, automating customer engagement across multiple channels to enhance interactions and support.

Telnyx

Telnyx

telnyx.com

Telnyx is a communications platform that integrates voice, messaging, and fax services with APIs for businesses to enhance their communication systems.

Kimoby

Kimoby

kimoby.com

Kimoby is a cloud-based platform for business messaging, appointment management, and SMS marketing to enhance team collaboration and customer engagement.

Ably

Ably

ably.com

Ably provides cloud infrastructure and APIs for developers to build and scale real-time applications like chat, games, and IoT, ensuring reliable data streaming and low latency.

Notifyre

Notifyre

notifyre.com

Notifyre is a secure platform for SMS and fax communications, offering email integration, bulk messaging, fax services, and customizable workflows for businesses.

SignalWire

SignalWire

signalwire.com

SignalWire is a cloud communications platform for voice, video, and SMS, offering APIs for integration and AI-driven call handling features.

Whispir

Whispir

whispir.com

Whispir is a secure communication platform that enables efficient messaging via multiple channels and automates workflows for timely information delivery.

Cometchat

Cometchat

cometchat.com

CometChat is an in-app messaging solution that enables real-time communication, offering features like chat, voice, and video, suitable for various applications.

Get it SMS

Get it SMS

getitsms.com

Get it SMS is a cloud communication platform that provides services like bulk messaging, WhatsApp API, SMS marketing, email marketing, and voice calls for businesses.

MirrorFly

MirrorFly

mirrorfly.com

MirrorFly is a real-time communication platform offering secure voice, video, and chat SDKs for businesses, suitable for various industries with extensive customization options.

Arena

Arena

arena.im

Arena provides live engagement tools for creating and managing audiences through live chat, blogs, and personas across various platforms.

Infobip

Infobip

infobip.com

Infobip Email API allows users to send and manage large volumes of emails via SMTP or HTTP API, ensuring high deliverability and efficient analytics.

Termii

Termii

termii.com

Termii is a messaging platform for African businesses that integrates SMS, email, voice, and instant messaging for streamlined customer communication.

CellCast

CellCast

cellcast.com

CellCast app provides tools for interactive television programming, enabling broadcasters and content creators to engage audiences through participatory and transactional features.

Quiq

Quiq

quiq.com

Quiq is a messaging platform for enterprises, allowing customers to text companies via SMS and chat apps, while enabling agents to manage conversations efficiently.

Commio

Commio

commio.com

Commio is a cloud-based API platform for voice and text messaging, enabling businesses to manage scalable, reliable customer communications.

Messangi

Messangi

messangi.com

Messangi is a multi-channel customer engagement platform that enables businesses to communicate with customers via SMS, email, and apps, enhancing interactions and support.

360dialog

360dialog

360dialog.com

360dialog facilitates businesses to integrate and manage the WhatsApp Business API for efficient customer communication and interactive messaging.

Connectly.ai

Connectly.ai

connectly.ai

Connectly.ai is an app that automates and manages customer communications across multiple platforms like WhatsApp and SMS for better engagement and efficiency.

CallerDesk

CallerDesk

callerdesk.io

CallerDesk is a cloud telephony app providing virtual call center solutions for businesses, enabling efficient call handling and customer support.

Pusher

Pusher

pusher.com

Pusher provides hosted APIs for integrating real-time features into web and mobile apps, enabling scalable messaging, collaboration, and notifications.

CloudCall

CloudCall

cloudcall.com

CloudCall is a cloud-based communication platform that integrates with CRM systems to manage calls and data for sales and recruitment teams efficiently.

Botmaker

Botmaker

botmaker.com

Botmaker is a conversational platform that enables businesses to automate customer interactions across digital channels using hybrid bots and live agents.

SendHub

SendHub

sendhub.com

SendHub is an SMS messaging platform that helps businesses streamline communication with features like mass texting, two-way messaging, and contact management.

Hubtype

Hubtype

hubtype.com

Hubtype is a Platform-as-a-Service that enables businesses to build and manage chatbots for streamlined customer communication and enhanced service.

Sweego

Sweego

sweego.io

Sweego is a multi-channel notification platform for developers, enabling email and SMS notifications with future support for push and chat. It is GDPR compliant.

BSG

BSG

bsg.world

BSG is a CPaaS that enhances business communication with customers through integrated tools like SMS, voice bots, and analytics, all managed from one platform.

indigitall

indigitall

indigitall.com

Indigitall is a SaaS platform for marketing automation, enabling businesses to send personalized push notifications and manage customer engagement across various digital channels.

BotSpace

BotSpace

bot.space

BotSpace is a B2B platform that automates customer support and engagement for businesses using WhatsApp's Business API.

CM.com

CM.com

cm.com

CM.com is a communication platform that enables businesses to engage customers through various messaging channels and streamline interactions with integrated payment solutions.

Sinch

Sinch

sinch.com

Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.

Bandwidth

Bandwidth

bandwidth.com

Bandwidth is a communications platform that helps enterprises deliver integrated global communication experiences reliably and efficiently.

Telzio

Telzio

telzio.com

Telzio is a VoIP solution for managing business phone services, offering features like call recording, forwarding, and analytics, with support for unlimited users.

Bundeling

Bundeling

bundeling.com

Bundeling is a platform that centralizes organizational communication and collaboration, ensuring easy access and integration across devices while maintaining GDPR compliance.

Statflo

Statflo

statflo.com

Statflo is a compliant text messaging platform that enables businesses to engage in personalized, two-way conversations with customers.

PubNub

PubNub

pubnub.com

PubNub enables real-time communication for applications, supporting chat, live updates, and data streams with a scalable, secure platform.

Ozonetel CloudAgent

Ozonetel CloudAgent

ozonetel.com

Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.

Listo

Listo

getlisto.io

Listo is a communication and task management platform for deskless workers, connecting staff and guests efficiently across devices.

Voximplant

Voximplant

voximplant.com

Voximplant is a platform that enables developers to integrate real-time voice, video, and messaging features into applications without requiring backend infrastructure.

smsmode

smsmode

smsmode.com

smsmode is a mobile messaging platform for businesses to send bulk SMS, manage contact groups, schedule messages, and track delivery reports.

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Top Communication Platform as a Service (cPaaS) Platforms - WebCatalog