Voximplant Kit

Voximplant Kit is for customer service teams and businesses that want to automate routine calls and manage customer conversations across channels without building a contact center from scratch. Its visual, no-code flow editor lets teams create inbound call flows, conversational IVRs, smart queues, voice bots, and outbound campaigns, then adjust them as their needs change. Agents can make and receive calls in a browser and handle calls and messages in a shared workspace. Supported channels include voice, SMS, WhatsApp, Telegram, Facebook Messenger, Viber, and web chat. CRM integrations can bring customer information into conversations, while call recordings, live logs, dashboards, and reports help teams review interactions and monitor contact center activity. Kit may suit organizations that need a cloud contact center for inbound support, outbound reminders or campaigns, and automated customer service.

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Voximplant Kit. All product names, logos, and brands are property of their respective owners.