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Top Business Instant Messaging Software - United States

Business instant messaging software functions as an internal communication tool for companies through a text-based messaging application. This software supports one-on-one direct messaging as well as group and team messaging. The swift nature of instant messaging eliminates the need for back-and-forth emails for simple questions or concerns, offering a dedicated space for quickly addressing coworkers without resorting to informal methods like personal phone texting. Companies of all sizes and types utilize business instant messaging solutions, either alongside other products or through integrations. These tools are often embedded in other software, such as employee intranet or engagement platforms. Nonetheless, numerous standalone business instant messaging solutions are available, offering extensive integration capabilities with various other categories.

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Zoom Web

Zoom Web

zoom.us

Zoom is a videotelephony software program developed by Zoom Video Communications. The free version provides a video chatting service that allows up to 100 devices at once, with a 40-minute time restriction for free accounts having meetings of three or more participants. Users have the option to upgr...

Microsoft Teams

Microsoft Teams

microsoft.com

Microsoft Teams is a communication and collaboration platform that combines workplace chat, video meetings, file storage , and application integration. The service integrates with the Office 365 subscription office productivity suite and features extensions that can integrate with non-Microsoft prod...

Slack

Slack

slack.com

Slack is a proprietary business communication platform developed by American software company Slack Technologies. Slack offers many IRC-style features, including persistent chat rooms (channels) organized by topic, private groups, and direct messaging.

Otter

Otter

otter.ai

Otter is a smart note-taking app that empowers you to remember, search, and share your voice conversations. Otter creates smart voice notes that combine audio, transcription, speaker identification, inline photos, and key phrases. It helps business people, journalists, and students to be more focuse...

ClickUp

ClickUp

clickup.com

ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, ...

monday.com

monday.com

monday.com

monday.com is a project management tool that enables organizations to manage tasks, projects, and team work. As of 2020, the company serves 100,000 organizations, including many non-technical organizations. In July 2019, the company raised $150 million, based on $1.9 billion valuation. Monday.com wo...

Verizon

Verizon

verizon.com

Verizon is an American wireless network operator that previously operated as a separate division of Verizon Communications under the name of Verizon Wireless.

Intercom

Intercom

intercom.com

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needi...

Basecamp

Basecamp

basecamp.com

Basecamp is an American web software company based in Chicago, Illinois. The firm was co‑founded in 1999 by Jason Fried, Carlos Segura, and Ernest Kim as a web design company called 37signals.Since mid‑2004, the company's focus has shifted from web design to web application development. Its first co...

Zoho Cliq

Zoho Cliq

zoho.com

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybrid work style, where you can log in to work through any device from anywhere. This helps improve you...

RingCentral

RingCentral

ringcentral.com

RingCentral Contact Center is an omnichannel customer engagement solution with voice and 30+ digital channels, advanced AI options for self-service such as bots, proactive outreach tools, and Intelligent Virtual Agents that understand customer intent. It offers over 300 prebuilt integrations (includ...

Odoo

Odoo

odoo.com

Odoo is business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management. The Community version is libre software, licensed under the GNU LGPLv3. There is also a proprietary "Enterprise" version, which has extra featu...

FuseBase

FuseBase

nimbusweb.me

FuseBase (formerly Nimbus) is an AI-powered, all-in-one client collaboration tool designed to help professional services streamline workflow and deliver outstanding customer experiences with client portals. This platform empowers professional services with hundreds of advanced yet intuitive features...

Element

Element

element.io

Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications ...

Blink

Blink

joinblink.com

Blink is the employee app for frontline and key workers, with an intranet, enterprise social network and secure messenger in one streamlined package.

Spike

Spike

spikenow.com

Spike solves teams' and individuals' communication chaos by bringing together email, team chat, collaborative docs, and meetings, into one feed. Spike for Personal Use: Get a better email experience with Spike's conversational email app that turns your emails into chat. It's like having a supercharg...

Keeper

Keeper

keepersecurity.com

Millions of people and thousands of businesses depend on Keeper's password security and management platform to manage, secure and enforce strong passwords across all employee logins, applications and sites. Employees can access Keeper natively on all mobile operating systems, desktops and browsers. ...

Workplace

Workplace

workplace.com

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat and Live video broadcasting to get people talking and working together. Workplace is an enterprise connectivity platform developed by Facebook, Inc. an...

WorkJam

WorkJam

workjam.com

WorkJam is the leading Digital Frontline Workplace platform. Featuring Task Management, Communications, Learning, Self Service and an exclusive open shift marketplace technology designed to work with your current WFM solution. Trusted by iconic brands including Shell, Ulta, Couche-Tard, TJX, AEO, Wo...

Nifty

Nifty

nifty.pm

Nifty is the all-in-one workspace to keep people, projects, & functions aligned across your organization. With chat, tasks, goals, docs, and files all in one place — Nifty lets you focus on work instead of juggling tools. Nifty helps reduce project development cycles and improves team productivity b...

Rocket.Chat

Rocket.Chat

rocket.chat

Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations or i...

IRCClou‪d‬

IRCClou‪d‬

irccloud.com

IRCCloud is a modern IRC client that keeps you connected, with none of the baggage. Stay synced and notified wherever you are with our web and mobile apps.

Teamwork

Teamwork

teamwork.com

Teamwork.com is the only platform with best-in-class client operations combined with easy-to-use project management that teams love. Deliver work on time and on budget, eliminate client chaos, and understand profitability, all in one platform. Headquartered in Cork, Ireland and founded by a team who...

Mattermost

Mattermost

mattermost.com

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orc...

Happeo

Happeo

happeo.com

Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, delivering structured knowledge management and coming together as one team. We create these digital h...

Webex

Webex

webex.com

Webex Webinars (formerly Webex Events) is a scalable webinar platform that can create engaging and impactful experiences for everyone, from small sessions to massive global audiences. Make webinars inclusive, engaging, and interactive: • Encourage active participation with moderated Q&A, live pollin...

Workplace Chat

Workplace Chat

workplace.com

Workplace Chat is a fun, intuitive and fast way to connect with anyone, anytime, anywhere. Workplace is an enterprise connectivity platform developed by Facebook, Inc. and includes the use of groups, instant messaging and a news feed. Development is led by Julien Codorniou, Vice President of Workpl...

Zulip

Zulip

zulip.com

Zulip is a powerful, open source group chat application that combines the immediacy of real-time chat with the productivity benefits of threaded conversations. Zulip is used by open source projects, Fortune 500 companies, large standards bodies, and others who need a real-time chat system that allow...

Gitter

Gitter

gitter.im

Gitter is an open-source instant messaging and chat room system for developers and users of GitLab and GitHub repositories. Gitter is provided as software-as-a-service, with a free option providing all basic features and the ability to create a single private chat room, and paid subscription options...

Hive

Hive

hive.com

Hive helps teams move faster. Hive's best-in-class project management platform includes all of the tools you need and want - and if not, we will build them for you. With flexible project views and endless customizations, Hive offers project management on your terms, success guaranteed. Hive is used...

Jostle

Jostle

jostle.us

Jostle’s employee success platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere, anytime. With industry-leading participation rates, we’re putting th...

Bitrix24

Bitrix24

bitrix24.com

Bitrix24 is software that helps companies and entrepreneurs increase their efficiency internally and externally. Our platform offers CRM, Contact Centre, Website builder, Online shop, Marketing campaigns, and other sales tools. In addition, there are safe intranet, task and project management, real-...

Flock

Flock

flock.com

Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-dos, polls. Users can talk to remote teams over audio and video calls. Screen sharing allows teams to ...

Trillian

Trillian

trillian.im

Trillian is modern and secure instant messaging for people, business and healthcare For over 20 years, Trillian has been helping people stay connected. Today's Trillian brings secure (and HIPAA-compliant) messaging to healthcare professionals and businesses of all sizes. And true to our roots, if yo...

Hibox

Hibox

hibox.co

Hibox is a task management tool that is reimagining the way teams work together. Hibox allows you to create projects, review task status, visualize and plan due dates with a calendar view, create subtasks and recurring tasks, receive task notifications and much more. Hibox integrates team messaging ...

Microsoft Kaizala

Microsoft Kaizala

microsoft.com

Microsoft Kaizala is a mobile app and service designed for large group communications and work management. Kaizala makes it easy to connect and coordinate work with your entire value chain, including field employees, vendors, partners, and customers wherever they are. With Kaizala you efficiently as...

Diligent Director

Diligent Director

diligent.com

Diligent, the leading governance, risk and compliance (GRC) SaaS provider, accelerates success for organizations and leaders.

Grape Messenger

Grape Messenger

chatgrape.com

Grape allows your team to communicate secure on all devices. It uses deep service integration so you can access all company data in one place, making it the most efficient business chat on the market.

Missive

Missive

missiveapp.com

Missive was launched in 2015 from Quebec City, Canada. It is currently composed of 3 co-founders and 2 employees. Missive is an app that brings team inboxes and chat under a single roof. It was built with collaboration in mind to centralize your team's communication. Among its many features, Missive...

Threema Work

Threema Work

threema.ch

Threema Work is a secure and GDPR-compliant business messenger that facilitates mobile communication in companies and organizations. The messaging app is easy to use and doesn’t require a phone number or email address. With Threema Broadcast, companies can reach their entire staff, individual recipi...

Front

Front

front.com

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. They’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to r...

ProofHub

ProofHub

proofhub.com

Founded in the year 2012, ProofHub is a cloud-based project management and team collaboration platform that is used by teams across the globe. ProofHub is a top-rated work management application that has been designed to help teams in everyday work and is used by over 85,000 teams globally, includin...

Moxo

Moxo

moxo.com

Streamline external projects with customers, vendors, and partners. With Moxo, accelerate workflows from account acquisition, to onboarding, and servicing. Coordinate with customers, vendors, and partners to achieve joint deliverables, track milestones, exchange documents, gather approvals and more....

Pronto

Pronto

pronto.io

Every Enrollment Matters. Pronto’s mission is to help institutions recruit and retain students by connecting and engaging students throughout their journey— from matriculation to graduation and beyond. Pronto connects your entire campus, giving students unprecedented access to faculty, classmates,...

Lark

Lark

larksuite.com

Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere. Lark is the super app for work that consolidates ...

Twist

Twist

twist.com

Teamwork tools like email and group-chat are disorganized, dysfunctional and distracting. Twist is a team communication app that fosters mindful communication and gives modern teams a central place to grow their knowledge base and have organized, on-topic conversations that are accessible to everyon...

Copilot

Copilot

copilot.com

Copilot’s product suite gives business an all-in-one solution for client communication, payments, file-sharing, contracts, forms, help desks, and more. Additionally, Copilot enables businesses to offer their clients a unified experience with a branded client portal. Today, hundreds of tech-enabled s...

Pumble

Pumble

pumble.com

Pumble is a free team chat app that allows teams of all sizes to collaborate. Unlike other team chat apps, Pumble is available for an unlimited number of users for free. Pumble is an online web app that works in a browser, but you can all install it on your computer or mobile phone for convenience.

Chatwork

Chatwork

chatwork.com

Chatwork is a group chat app for business. Secure messaging, video chat, task management and file sharing. Real-time communication and increase productivity for teams.

Text Request

Text Request

textrequest.com

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from ...

Beekeeper

Beekeeper

beekeeper.io

Beekeeper empowers frontline businesses and their workers with the digital solutions they need to do their best possible work. Founded in 2012, Beekeeper’s mobile-first platform was designed and built for deskless employees who — despite representing 80% of the global workforce — have been chronical...

Prokeep

Prokeep

prokeep.com

Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better ins...

Chanty

Chanty

chanty.com

Chanty is a cloud-based collaboration platform that combines communication, project management, and automation to help teams work together more effectively. This tool allows you to: · Chat with your team members; · Communicate using group & 1 on 1 audio/video calls and share your screen; · Share ins...

Vowel

Vowel

vowel.com

Vowel is an AI-powered video-conferencing and meeting tool. With ai-powered meeting summaries, Vowel makes every meeting more inclusive and worthwhile, with a simple, secure, and reliable experience. Host, record, transcribe, clip, search, and share meetings — no add-ons required! Key features: - AI...

Textellent

Textellent

textellent.com

Textellents robust business texting services provide SMS, MMS capability for customer service, sales and marketing texting programs. Textellent's business texting solution and text message marketing provide make it easy to design, manage, measure and integrate SMS and MMS campaigns. Whether used for...

Trengo

Trengo

trengo.com

Trengo is a comprehensive customer engagement platform designed to streamline communication across multiple channels, enhancing the customer experience and team collaboration. With a focus on efficiency and automation, Trengo enables businesses to manage customer interactions seamlessly from a singl...

Troop Messenger

Troop Messenger

troopmessenger.com

Troop Messenger is perfect and easy to use office messaging tool with seamless UI and UX. The features and their functionalities are well crafted across the application making the learning curve simple even for a novice user. It offers a wide range of features such as one-on-one messaging, group con...

Gmelius

Gmelius

gmelius.io

Gmelius makes great teamwork happen right from your Gmail inbox. Starting with powerful shared inboxes, shared Gmail labels, visual Kanban boards, and smart workflow automations right inside Gmail, Gmelius offers a unique collaboration platform that integrates with the rest of your daily apps. Conne...

TextMarks

TextMarks

textmarks.com

TextMarks is an SMS service that gives businesses the power to instantly reach their audience directly on their mobile phones. TextMarks’s text messaging platform makes it easy to send and schedule mass texts, distribute information and capture leads via SMS. Since 2006, TextMarks reliable and trust...

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