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Human Reply is a live chat tool for Framer websites that connects visitor conversations to a team’s Telegram group. Visitors send messages in a chat bubble on the website without needing Telegram, and team members can reply from Telegram so responses appear in the website chat. Each conversation includes visitor and page context, message history, delivery status, and read receipts. Teams can manage availability and business hours, share photos and files, and review conversations and response metrics in a dashboard. The chat bubble can be customized to match a site’s branding and wording.
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