Chatboq

For support and sales teams that need to respond to website visitors and organize customer conversations, Chatboq combines a website chat widget with AI chatbots and a shared inbox. Teams can build no-code chat flows, use AI to answer common questions from a knowledge base, capture and qualify leads, and pass conversations to a human agent when needed. The inbox brings website chats, email, and connected social messages together, with customer profiles and conversation history to help agents respond in context. Visitor activity and reporting can help teams identify when people need assistance and review support performance. Chatboq is suited to businesses that want to automate routine questions while keeping human agents involved in more complex support and sales conversations.

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