Page 2 - Top Call & Contact Center Software

AssemblyAI

AssemblyAI provides advanced speech-to-text and audio intelligence services for transcription, analysis, and insights from voice data.

Kixie

Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.

Dixa

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

Cresta

Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.

FreJun

FreJun is a cloud telephony platform that automates business calls, offers virtual numbers, recording, analytics, and integrates with CRM tools for streamlined workflows.

Puzzel

Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.

Sprinklr

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

Genesys Cloud

Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.

wolkvox

Wolkvox is a cloud-based contact center and CRM solution that streamlines customer interactions and enhances call center performance with analytics and predictive tools.

CallerDesk

CallerDesk is a cloud telephony app providing virtual call center solutions for businesses, enabling efficient call handling and customer support.

Voicenter

Voicenter is a cloud-based VoIP and call center service that provides tools for managing customer interactions across communication channels.

Ozonetel CloudAgent

Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.

Ringostat

Ringostat is a call tracking, telephony, and analytics platform that enhances customer communication and marketing performance for businesses.

FluentStream

FluentStream is a cloud-based communication platform for small to medium businesses, facilitating team collaboration and customer interactions across devices.

DevRev

DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.

VoiceSpin

VoiceSpin is a cloud-based VoIP platform for businesses that offers call center solutions, including AI auto-dialing, SMS messaging, and CRM integration for effective communication.

VirtualPBX

VirtualPBX is a cloud-based phone system that streamlines business communication with features like call recording, routing, and analytics.

Document360

Document360 is an AI-driven knowledge base platform for creating, managing, and publishing documentation, SOPs, and user manuals for businesses.

Toky

Toky is a business phone system that provides virtual phone numbers, call logging, and integration with CRM tools, enabling streamlined communication and collaboration.

RingCX

RingCX is a customer experience platform that streamlines communications across various channels, enhancing engagement and operational efficiency.

Chaport

Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.

PolyAI

PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.

ProProfs

ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.

TeleCMI

TeleCMI is a cloud-based business phone system that enhances global communications with features for call monitoring, virtual numbers, and CRM integration.

Shopl

Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.

CommPeak

CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.

Netcall

Netcall is a platform that automates processes and improves customer engagement through AI, contact center management, and document processing solutions.

HappyFox

HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.

AVOXI

AVOXI is a cloud-based voice solution platform that enables businesses to manage global communication with features like call forwarding, recording, and CRM integration.

Spoke Phone

Spoke Phone is a mobile-friendly business phone system that enhances call management and customer interactions with AI tools and integration capabilities.

Ring.io

Ring.io is a sales engagement platform that integrates with CRM systems to improve outbound sales through SMS, email, and calls, while providing analytics and automation features.

uContact

uContact is a cloud-based contact center solution that manages customer interactions across various channels to enhance engagement and streamline communication.

Exotel

Exotel is a customer engagement platform offering CPaaS, omnichannel support, and AI for efficient communication and call management across various businesses.

Comcast Business

The Comcast Business app helps users manage services, monitor network performance, receive updates, and access support for business continuity and efficiency.

DYL

DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.

XCALLY

XCALLY is a contact center solution for managing customer interactions across channels like voice, email, and SMS, offering tools for queue management, agent monitoring, and analytics.

RSI

RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.

Glia

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

Yext

Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.

klink.cloud

klink.cloud is a cloud-based platform that integrates multiple customer communication channels for contact centers, enhancing service operations and customer experience.

Sinch

Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.

Chat Board

Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.

Evolve IP

Evolve IP is a cloud-based platform that integrates communication and productivity tools for remote work, offering services like voice, collaboration, and virtual desktops.

HiperMe!

HiperMe! is a unified communications platform that centralizes calls, texts, emails, and chats into one interface for efficient management and collaboration.

Convin

Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.

Thulium

Thulium is a mobile app for managing customer service inquiries, allowing agents to respond, access client information, and manage tickets remotely.

Yeastar

Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.

OpenText

OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.

TalkChief

TalkChief is a communication app that integrates chats, video calls, and file sharing into one platform for efficient personal and professional interactions.

Shelf

Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.

Bevatel

Bevatel offers cloud-based call center services and customer support solutions to businesses in Saudi Arabia, focusing on quality and cost-efficiency.

Lumen

Lumen app provides a cloud contact center for scalable customer support, call management, and omnichannel routing to enhance business communication.

CloudCall

CloudCall is a cloud-based communication platform that integrates with CRM systems to manage calls and data for sales and recruitment teams efficiently.

CallTower

CallTower provides cloud-based unified communications, contact center, and collaboration solutions to enhance business communication and customer interactions.

ConvoZen.AI

ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.

NICE inContact

NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.

Creatio

Creatio is a no-code platform for automating workflows and CRM, enhancing customer interactions and operational efficiency through AI-driven tools.

TCN

TCN is a cloud-based call center software that integrates various tools to enhance productivity and support consumer-agent interactions.

500apps

CRM.io by 500apps is a cloud-based CRM software that manages leads, contacts, accounts, and deals to streamline sales processes and enhance customer relationships.

C-Zentrix

C-Zentrix is a customer experience and contact center solution that centralizes communication across channels, improving interaction management and customer satisfaction.