Call & Contact Center Software is a comprehensive solution designed to manage customer interactions across various communication channels. This software is essential for businesses that rely on telephonic communication as well as digital channels to provide customer support, sales, and service.
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Google Cloud Platform
google.com
Google Cloud Platform (GCP) provides cloud computing services including computing, data storage, analytics, and machine learning for application development and management.
Salesforce
salesforce.com
Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.
Zendesk
zendesk.com
Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.
Zoho Desk
zoho.com
Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.
Verizon
verizon.com
The Verizon app allows users to manage their accounts, pay bills, switch plans, monitor data, shop for devices, and access support and entertainment services.
Freshdesk
freshdesk.com
Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.
Guru
getguru.com
Guru is a knowledge management platform that integrates with existing tools, allowing teams to access, share, and manage organizational knowledge seamlessly.
Webex
webex.com
Webex Webinars is a platform for hosting scalable webinars that support interactive features, custom branding, and real-time translations for global audiences.
Twilio
twilio.com
Twilio is a cloud communications platform that enables voice, messaging, and video integration into applications, offering scalable APIs for customizable solutions.
RingCentral
ringcentral.com
RingCentral is an omnichannel customer engagement app with voice, digital channels, AI options, and integrated workforce management and analytics.
GoTo
goto.com
GoTo is an app for online video conferencing and IT management, enabling virtual meetings, collaboration, and comprehensive IT solutions for businesses.
ServiceNow
servicenow.com
ServiceNow is a cloud-based platform that streamlines service management across various industries, enhancing workflows in IT, customer service, and HR.
CallRail
callrail.com
CallRail is a lead intelligence platform that helps businesses track and manage leads through calls, texts, and chats, providing insights to optimize marketing efforts.
Aircall
aircall.io
Aircall is a cloud-based phone system for sales and support teams, integrating call management and customer tools to enhance communication efficiency.
Qualtrics
qualtrics.com
Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.
Zammad
zammad.com
Zammad is a ticketing system that streamlines customer service and support by managing tickets and enabling multi-channel communication.
Convoso
convoso.com
Convoso is a cloud-based contact center software that enhances lead generation and sales through smart dialing, real-time reporting, and omnichannel communication.
Vonage
vonage.com
The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.
Cisco
cisco.com
Cisco Spaces is a cloud platform that uses Cisco devices to turn buildings into smart spaces, enhancing safety, sustainability, and user experiences.
8x8 Work
8x8.com
8x8 Work is a cloud-based collaboration app that combines voice, video, and messaging for seamless business communication across devices.
Zoho Voice
zoho.com
Zoho Voice is a cloud-based phone system that enables businesses to manage calls, integrate with apps, and analyze call performance for improved communication.
JustCall
justcall.io
JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.
Five9
five9.com
Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.
LeadDesk
leaddesk.com
LeadDesk is a cloud-based contact center software for managing sales and customer service, offering tools for call handling, analytics, and performance monitoring.
Automation Anywhere
automationanywhere.com
Automation Anywhere automates business processes using AI and RPA, enabling organizations to improve efficiency and integrate with various applications.
Dialpad
dialpad.com
Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.
Voiso
voiso.com
Voiso is a cloud-based contact center solution offering features like auto-dialers, AI speech recognition, and omnichannel support, with CRM integrations and 24/7 customer support.
Close
close.com
Close is a CRM platform designed to streamline sales processes, manage leads, and enhance productivity through multi-channel communication and task management.
Sprinklr
sprinklr.com
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
Adversus
adversus.io
Adversus is an outbound auto dialer that automates calls, enhances communication processes, and allows customizable dialing strategies for better productivity.
Nextiva
nextiva.com
Nextiva is a communication platform that integrates voice, video, SMS, and messaging to streamline customer interactions and internal communications for businesses.
Balto
balto.ai
Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.
TCN
tcn.com
TCN is a cloud-based call center software that integrates various tools to enhance productivity and support consumer-agent interactions.
Regal.io
regal.io
Regal.io is an AI-powered customer experience platform that tailors interactions using AI and human agents to enhance customer engagement.
CallHippo
callhippo.com
CallHippo is a cloud-based business phone system that enhances communication with features like call routing, recording, and integrations for efficient customer management.
3CX
3cx.com
3CX is a business communication platform that combines voice, video, and messaging services with features like call recording and CRM integration.
KrispCall
krispcall.com
KrispCall is a cloud telephony system that enables businesses to manage calls and texts using local and toll-free numbers globally, supporting CRM integration and various communication features.
Cloudtalk
cloudtalk.com
CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.
Squaretalk
squaretalk.com
Squaretalk is a business communication platform that provides call management, CRM integration, and multi-channel messaging to enhance customer interactions.
CallTools.com
calltools.com
CallTools.com is a cloud-based contact center app that enhances call management, productivity, and customer engagement for businesses.
Ringover
ringover.com
Ringover is a multichannel cloud communication app for calls, SMS, video calls, and emails, enhancing business communication and customer interactions.
Airtel Business
airtel.in
The Airtel Business app provides SMEs with customizable connectivity solutions, collaboration tools, network support, and management features to enhance operational efficiency.
Creatio
creatio.com
Creatio is a no-code platform for automating workflows and CRM, enhancing customer interactions and operational efficiency through AI-driven tools.
Talkdesk
talkdesk.com
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
AssemblyAI
assemblyai.com
AssemblyAI provides advanced speech-to-text and audio intelligence services for transcription, analysis, and insights from voice data.
Hiya
hiya.com
Hiya app enables businesses to display their name on outbound calls, improving call recognition and customer response rates.
ProProfs
proprofs.com
ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.
Gladly
gladly.com
Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.
500apps
500apps.com
CRM.io by 500apps is a cloud-based CRM software that manages leads, contacts, accounts, and deals to streamline sales processes and enhance customer relationships.
Knowmax
km.knowmax.ai
Knowmax is an AI-powered knowledge management platform that improves customer support by providing easy access to structured information and content creation tools.
ReflexAI
reflexai.com
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
Aloware
aloware.com
Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.
Stonly
stonly.com
Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.
MightyCall
mightycall.com
MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.
Ziwo
ziwo.io
Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.
klink.cloud
klink.cloud
klink.cloud is a cloud-based platform that integrates multiple customer communication channels for contact centers, enhancing service operations and customer experience.
Document360
document360.io
Document360 is an AI-driven knowledge base platform for creating, managing, and publishing documentation, SOPs, and user manuals for businesses.
DialedIn
getdialedin.com
DialedIn is a cloud-based CCaaS platform that automates call center processes for efficient inbound and outbound customer interactions.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
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