Hiya

Hiya Connect is for businesses that make outbound calls and want customers or prospects to recognize who is calling instead of seeing only an unfamiliar number. It lets teams assign a business name to their calling numbers and, on supported devices and networks, show a company logo, location, or brief reason for the call on the recipient’s screen. Businesses can use different caller details for different numbers, such as identifying a sales team or customer service department. Teams manage their numbers and caller branding in Hiya Connect, and can review call performance information such as answer rates and call duration. It is intended for business outreach, sales follow-ups, service calls, and contact-center communications—not as a personal caller ID or call-blocking app. What recipients see depends on their device and mobile network; some may see only the business name, while other branding details may not be available.

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