CallFlow provides toll-free numbers, call forwarding, call tracking, routing, IVR, campaign management, and call analytics.

Published by Rohit

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  • Launch CallFlow directly from your Dock or taskbar.
  • Work without distractions in a dedicated window, separate from your browser tabs.
  • Manage multiple CallFlow accounts and switch between them without logging out.

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CallFlow is a web-based PBX and call management platform for businesses, call centers, and performance marketing teams. It provides toll-free and local phone numbers, inbound call forwarding, and campaign-based call routing. Routing rules can distribute calls by assigned weights and priorities, with concurrent call limits and daily caps to help manage traffic across agents, teams, or departments. The platform includes real-time call monitoring, searchable call logs, usage tracking, itemized records, and analytics for metrics such as answer rates and campaign performance. Teams can manage users and number assignments, configure campaigns, and use webhook integrations to connect telephony workflows. CallFlow also provides call recording and IVR capabilities for businesses that need call review and automated caller menus.

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