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Calilio is a cloud-based business phone system and VoIP communication platform for managing calls, text messages, voicemails, and customer interactions in one place. It provides virtual phone numbers from more than 100 countries and supports business communication through computers and smartphones, helping teams handle local, international, and remote calls without traditional phone hardware.
The platform includes call forwarding, call recording, voicemail, voicemail transcription, call notes and tags, local and international SMS, interactive voice response (IVR), call queues, ring strategies, agent groups, live call monitoring, and power dialing. Calilio also offers AI-powered call transcription, call summaries, individual call reports, reason and resolution extraction, and sentiment analysis to help businesses review conversations and understand call performance. With tools for inbound and outbound call centers, customer support, sales teams, and multi-location businesses, Calilio supports organized business communication, call management, team collaboration, and customer service operations.
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