Voice over Internet Protocol (VoIP) software leverages an IP network to transmit phone calls seamlessly, eliminating the need for an additional telephone network. It serves as a modern version of PBX (Private Branch Exchange), a term referring to private telephone networks within organizations. VoIP providers offer various types of PBX, such as hosted PBX, virtual PBX, and cloud PBX, with differences primarily in the level of user maintenance required. The hardware requirements for VoIP solutions can vary. Some providers mandate the use of their specific phone systems, while others are compatible with any proprietary VoIP phone. Additionally, some VoIP providers offer a solution called softphone, which allows users to make calls using their personal cell phone, either as a supplement to or instead of a traditional PBX. VoIP capabilities are also integrated into other types of communication software. For instance, the voice component in video conferencing software is enabled by VoIP. However, VoIP providers offer internet-based call connectivity independently of video messaging services or other communication platforms. VoIP is a key feature of UCaaS (Unified Communications as a Service) software and contact center infrastructure software. Many UCaaS solutions include both softphone and PBX options within their offerings.
Zoom
Zoom is a video conferencing app for one-on-one and group meetings with video, screen sharing, recording, and integrations; free meetings allow up to 100 participants (40-minute limit).
Podium
Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.
Quo
Quo is a cloud-based VoIP app for businesses offering calling, messaging, shared numbers, contact management, integrations, call recording, and AI-generated transcriptions and summaries.
Webex
Webex Webinars is a platform for hosting scalable webinars that support interactive features, custom branding, and real-time translations for global audiences.
Twilio
Twilio is a cloud communications platform that enables voice, messaging, and video integration into applications, offering scalable APIs for customizable solutions.
Net2Phone
Net2Phone is a cloud-based VoIP service that offers voice, video, and messaging for businesses, enabling communication with features like call management and video conferencing.
iPlum
iPlum provides a separate business phone line with calling and texting features for professionals, ensuring security and compliance for various industries.
Sonetel
Sonetel provides local phone numbers in various countries, enabling call forwarding, team communication, and customer interaction through chat and phone.
GoTo
GoTo is an app for online video conferencing and IT management, enabling virtual meetings, collaboration, and comprehensive IT solutions for businesses.
Cisco
Cisco Spaces is a cloud platform that uses Cisco devices to turn buildings into smart spaces, enhancing safety, sustainability, and user experiences.
Phone.com
Phone.com is a communication app offering advanced call handling, video calling, and call management features for businesses, accessible from any device.
Vonage
The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.
Aircall
Aircall is a cloud-based phone system for sales and support teams, integrating call management and customer tools to enhance communication efficiency.
Zadarma
Zadarma is a cloud-based VoIP phone system offering virtual numbers, a free Cloud PBX, SMS capabilities, and a webphone for businesses seeking low-cost communication solutions.
Ring4
Ring4 is an online business phone system that allows users to set up a business phone number quickly for calling, texting, and video conferencing.
LeadDesk
LeadDesk is a cloud-based contact center software for managing sales and customer service, offering tools for call handling, analytics, and performance monitoring.
JustCall
JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.
8x8 Work
8x8 Work is a cloud-based collaboration app that combines voice, video, and messaging for seamless business communication across devices.
KrispCall
KrispCall is a cloud telephony system that enables businesses to manage calls and texts using local and toll-free numbers globally, supporting CRM integration and various communication features.
Ooma Office
Ooma Office is a VoIP app for businesses, enabling call management, voicemail, and integration with business tools, supporting mobile and scalable communication solutions.
Textr Team
Textr Team is a business communication app that allows teams to text and call using multiple local numbers on any device, enhancing collaboration and task management.
Voiply
Voiply is a VoIP app that offers phone services for homes and businesses, including unlimited U.S. and Canada calls, online fax, and number porting.
Nextiva
Nextiva is a communication platform that integrates voice, video, SMS, and messaging to streamline customer interactions and internal communications for businesses.
VoIP.ms
VoIP.ms is a VoIP service that enables users to make and receive calls via the internet, offering features like call forwarding, voicemail, and integration with various devices.
Ringover
Ringover is a multichannel cloud communication app for calls, SMS, video calls, and emails, enhancing business communication and customer interactions.
Cloudtalk
CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.
Devyce
Devyce is an AI-based phone system for businesses, offering call summarization, messaging, and team collaboration. Accessible on multiple platforms.
Hiya
Hiya app enables businesses to display their name on outbound calls, improving call recognition and customer response rates.
CallHippo
CallHippo is a cloud-based business phone system that enhances communication with features like call routing, recording, and integrations for efficient customer management.
smrtPhone
smrtPhone is a cloud-based communication app that integrates voice, text, and lead management tools to enhance productivity for sales-driven businesses.
MightyCall
MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.
Aloware
Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.
Voip Business
VoIP Business is a cloud-based communication app offering voice, video calling, and conferencing features, optimized for remote work and business collaboration.
UniTalk
UniTalk is a telecommunications platform that offers services like IP telephony, virtual PBX, call tracking, and live chat, aimed at enhancing business communication.
IntBell
IntBell is a SAAS platform offering international SMS and voice services primarily for small and medium-sized businesses.
Talkroute
Talkroute is a VoIP app that turns phones and desktops into a virtual phone system for calls, texts, and video meetings, suitable for various business needs.
Ringblaze
Ringblaze is a virtual phone system for small businesses that manages calls, messages, and customer interactions in a shared inbox across various platforms.
Ringostat
Ringostat is a call tracking, telephony, and analytics platform that enhances customer communication and marketing performance for businesses.
Bria Solo
Bria Solo is a softphone app for making voice and video calls, sending messages, and managing contacts, supporting SIP integration across multiple devices.
AVOXI
AVOXI is a cloud-based voice solution platform that enables businesses to manage global communication with features like call forwarding, recording, and CRM integration.
Enablex.ai
Enablex.ai is a communication platform offering APIs and SDKs for integrating voice, video, and messaging features into applications for enhanced real-time communication.
Kixie
Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.
CommPeak
CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.
Telnyx
Telnyx is a communications platform that integrates voice, messaging, and fax services with APIs for businesses to enhance their communication systems.
CM.com
CM.com is a communication platform that enables businesses to engage customers through various messaging channels and streamline interactions with integrated payment solutions.
Genesys Cloud
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Tresta
Tresta is a virtual phone system app that allows users to manage business calls and texts from any smartphone, offering various communication features for businesses.
Toky
Toky is a business phone system that provides virtual phone numbers, call logging, and integration with CRM tools, enabling streamlined communication and collaboration.
OnSIP
OnSIP is a VoIP platform that offers customizable communication tools, including call management, video conferencing, and integrations for small businesses.
TeleCMI
TeleCMI is a cloud-based business phone system that enhances global communications with features for call monitoring, virtual numbers, and CRM integration.
Bria Teams
Bria Teams is a unified communications app that facilitates team messaging, video calls, and VoIP management across devices for improved collaboration and communication.
Mitel MiCollab
Mitel MiCollab is an enterprise app that centralizes voice, video, messaging, and collaboration tools for effective communication across multiple devices.
TalkChief
TalkChief is a communication app that integrates chats, video calls, and file sharing into one platform for efficient personal and professional interactions.
Clearfly
Clearfly offers voice and messaging applications for businesses, enabling visual voicemail and mobile deskphone functionality.
TollFreeForwarding.com
TollFreeForwarding.com provides international virtual phone numbers and call forwarding services, enabling businesses to manage communications with advanced features like call routing and analytics.
Broadvoice Cloud PBX
Broadvoice Cloud PBX is a cloud-based communication platform for SMBs, offering features like call management, virtual fax, and team collaboration tools.
RingByName
RingByName provides VoIP phone services for businesses: calling, call routing/forwarding, voicemail-to-email with transcription, and conference calling.
Fuze
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
Yodel.io
Yodel.io integrates phone communication into Slack, allowing users to make calls with existing or new phone numbers in over 100 countries.
VoIPstudio
VoIPstudio is a VoIP phone service that offers advanced call management and supports flexible, scalable communication for businesses, enhancing productivity and reliability.
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