Kavkom is a cloud-based IP telephony app for businesses, enabling worldwide calls with a focus on simplicity and reliability.

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Kavkom is designed for sales, customer service and contact center teams that need to manage business calls across offices and remote locations. Its cloud phone system lets staff make and receive calls through web, desktop and mobile apps, without relying on an on-site phone system. Teams can direct incoming calls with voice menus, call groups and routing rules, and transfer calls to colleagues. Call logs, recordings, statistics and live supervision tools help managers review activity and support agents. Kavkom also includes a CRM for tracking contacts and follow-ups, browser click-to-call, integrations with business tools, and AI-generated call transcripts and summaries. Features may depend on the selected configuration.

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