Opencall

Opencall is designed for healthcare practices that need to handle patient calls and follow-ups without leaving every task to the front desk. Its AI agents answer calls and texts, respond to routine questions, collect intake details, verify insurance, and book, reschedule, or cancel appointments in a practice management system. More sensitive or complex issues can be routed to staff with call context and transcripts. Practices can also use Opencall for appointment reminders, recall outreach, no-show recovery, and contacting new patients. The platform connects with systems such as Dentrix, athenahealth, Eaglesoft, and eClinicalWorks, and syncs appointment and other workflow information with connected tools. It may suit clinics looking to automate routine patient communications while keeping staff available for conversations that need a person.

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