Page 2 - Top Call & Contact Center Software - United States

Yext

yext.com

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. ...

Curious Thing

curiousthing.io

Curious Thing is a leading provider of voice AI assistants for business. Powered by our proprietary conversational AI technology and OpenAI's ChatGPT, our voice AI assistants are designed to automate inbound calls and outbound customer engagement across any stage of the customer journey. We help b...

Call Criteria

callcriteria.com

Call Criteria offers affordable, efficient, and scalable quality assurance solutions for your contact center. Our QA solutions include sophisticated true AI (Large Language Model), speech analytics, and traditional human evaluations. Our customized scorecards offer precise feedback to boost complian...

Adversus

adversus.io

Adversus is an outbound auto dialer that helps streamline your outgoing calls, automate manual processes, and provide valuable insights. Adversus allows you to customize your dialing strategy with numerous features. Choose between Predictive, Progressive, or Manual dialing - or mix them up! Make all...

LeadDesk

leaddesk.com

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Ou...

Squaretalk

squaretalk.com

Empower your business and pave the way to optimized communications with Squaretalk, a global interactive business communication platform. Creating an intelligent, unified platform for our clients is the goal of everyone in our team, and while Squaretalk provides an interconnected ecosystem for Bus...

Document360

document360.io

Document360 is an AI-powered Knowledge Base platform designed for creating Knowledge bases—public and Private—SOPs, User Manuals, Documentation, and more. With its intuitive interface and robust features, Document360 centralizes knowledge, streamlines collaboration, and delivers exceptional documen...

Creatio

creatio.com

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on their platform daily in 100 countries by thousands of clients. Genuine care for their clients and partners is a defining part of Creatio DNA. Creati...

Genesys Cloud

genesys.com

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms...

CommPeak

commpeak.com

Discover the Power of CommPeak: Your Ultimate Cloud-Based Communication Solution At CommPeak, they are on a mission to revolutionize cloud-based business communication, making it easier and more affordable than ever before. They are dedicated to empowering individuals and businesses like yours with...

500apps

500apps.com

CRM.io by 500apps is an advanced CRM Software to Drive more sales and grow your business faster with the best cloud-based Customer Relationship Management software. Get access to 50 apps for $14.99 per user. Features: 1. Lead Management: Lead Management Software could add and manage all your leads ...

TalkChief

talkchief.io

Talkchief is the ultimate solution for all your team's communication needs. With Talkchief, you can easily manage all of your team's chats, video calls, and file sharing, all in one powerful and intuitive platform. Whether you're collaborating on a project, conducting a virtual meeting, or just need...

Mitel MiCollab

mitel.com

Mitel MiCollab is an enterprise collaboration platform that securely and swiftly powers communications for whenever you need them, wherever you are. KEY BENEFITS: - Everything you need in one place – single application for voice, video, messaging, presence, conferencing, mobility, and team collabor...

CallerDesk

callerdesk.io

Callerdesk is a patent-granted cloud telephony company that provides virtual call center solutions to businesses all over India. The value they offer is a unified voice communication platform for solutions such as autodialer, auto voice survey, voice OTP, incoming and outgoing calls, click to call,...

Bloomfire

bloomfire.com

Bloomfire is a secure knowledge engagement platform that empowers teams to find information fast. Eliminate shoulder taps, frantic Slack requests, and repetitive questions by giving your team the knowledge they need, when and where they need it. Users can upload content in any format (including word...

Ender Turing

enderturing.com

Ender Turing identifies top performers in calls, chats, and video meetings. Use it to provide best practices of top performers to every employee for self-coaching and observe performance growth. Ender Turing leads your sales and customer care teams to higher revenue and better customer service.

MyOperator

myoperator.com

MyOperator is India's leading cloud communication provider, catering to 10,000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like Corporate line, 360-degree Campaign Management, Office IVR, call analytics, cloud call centre, SMS + WhatsApp campaigns an...

Onepilot

onepilot.co

Onepilot mission is to revolutionize how brands interacts with their customers by making Customer Care Outsourcing simple and flexible. We exist to provide customers with efficiency, transparency and reactivity in their relationships with top brands. From small businesses to blue chip companies, ov...

Sobot

sobot.io

We offer contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clie...

Sinch

sinch.com

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to ver...

Dubber

dubber.net

Dubber is the world’s Unified Cloud Call Recording & Voice AI solution for compliance and sales & service performance. Dubber’s fully compliant call recording solution can be switched on with a click, and is infinitely scalable in the Cloud - with no hardware required. Every call or conversation ...

Convin

convin.ai

Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations. Convin supports omnichannel contact centers and performs quality audits across calls, chats, and emails. It is your one-stop solution to 3X your contact cente...

3CX

3cx.com

3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With...

Gryphon.ai

gryphon.ai

Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon guides each conversation with real-time intelligence to provide a bes...

Intermedia

intermedia.com

Intermedia is the cloud communications company that helps over 140,000 businesses connect better, from wherever, though our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more....

Cyara

cyara.com

The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, fr...

Thirdlane

thirdlane.com

Thirdlane Connect serves as a versatile customer communication and team collaboration application, offering your team a suite of features including chat, voice and video calls, conferencing, screen sharing, file sharing, and seamless integration with CRM and various other business applications. Faci...

BoldDesk

bolddesk.com

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built i...

Voiso

voiso.com

Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech reco...

DCDial

dcdial.com

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with re...

Echo AI

echoai.com

Echo AI (formerly known as Pathlight), transforms how organizations engage with their customers with its groundbreaking Conversation Intelligence platform. Leveraging advanced generative AI, Echo AI autonomously processes millions of customer interactions, enabling businesses to act on real-time int...

Distrobird

distrobird.com

Seamlessly run cold email & SMS sequences, inbound and outbound calling, shared inbox, form tracking, lead routing, and more — in one place. Built for Hubspot CRM users. Start using Distrobird's all-in-one sales automation platform for free! Distrobird is on a mission to reduce the complexity of en...

Dixa

dixa.com

Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their prefe...

TeleCMI

telecmi.com

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which c...

Observe.AI

observe.ai

Observe.AI is the leading Gen AI conversation intelligence platform trusted by enterprises to empower their contact centers with real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics. Built on the industry's most accurate contact center LLM, the pla...

Bevatel

bevatel.com

The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer ...

Docsie

docsie.io

Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. I...

Ringostat

ringostat.com

Ringostat is a platform of call tracking, telephony, and end-to-end analytics. Ringostat helps optimize marketing, considering ROI, build effective communication with customers, and boost sales. It is the only service of its kind in Eastern Europe to be an official Google Analytics technology partne...

FreJun

frejun.com

FreJun is a cloud telephony platform that automates your business calls. Users can make outbound business calls using a unique virtual number and receive inbound calls on the same number. The calls made through the virtual numbers can be recorded and integrated with any workflow tools such as CRM an...

GreenAds Global

greenadsglobal.com

GreenAds Global, a top-notch provider of enterprise messaging platform, is thrilled to announce that we were the proud winners of the prestigious MEFFYS Awards in 2024. Since 2011, we've been leading the way in messaging solutions, offering a wide array of services like the bulk SMS,WhatsApp Busines...

Knowlarity

knowlarity.com

Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009. Knowlarity pioneered a unique cloud communication technology for Asian and Middle eastern markets i...

Upcall

upcall.com

Upcall is the human-powered engagement platform & API. Upcall provides U.S sales professionals on demand, enabling businesses to trigger human phone calls within seconds. Upcall is fast, scalable and cost a friction of a full-time sales rep. Upcall engages, qualifies and converts your leads into opp...

Sarv.com

sarv.com

Sarv.com is an innovative cloud telephony service provider assisting new-age businesses to solve communication problems. Since the incarnation of Sarv in 2011, they have introduced a unified communication platform packed with powerful APIs to support its service across all platforms and industries. ...

Enthu.ai

enthu.ai

Enthu.AI helps contact centers improve revenue and customer retention through AI driven insights. Enthu.AI enables 100% customer conversation monitoring, auto surfaces interactions that matter and helps quality teams improve agent performance through personalized and to-the-point coaching and traini...

DevRev

devrev.ai

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters ...

Stonly

stonly.com

Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowl...

ZaiConversations

zailab.com

Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening. Their solution is designed for businesses of all sizes, particularly SMB teams seeking a cost-effective way to personalize routing, enhance customer experiences, and boost effic...

Skit.ai

skit.ai

Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat, in both English ...

Netcall

netcall.com

It's our mission to offer versatile, powerful solutions that use AI to automate processes and engage customers. As dynamic partners, we're here to help you tackle tomorrow's challenges today. Our quick app development, smart automation, and user-friendly tools are a hit with business leaders and fr...

PolyAI

poly.ai

PolyAI builds customer-led conversational assistants that conduct natural conversations with customers to solve their problems. Their conversational assistants understand customers, regardless of what they say or how they say it. They serve enterprises where customer conversation is an important par...

Knowmax

km.knowmax.ai

Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modu...

MSG91

msg91.com

MSG91 is a leading cloud communication platform that provides businesses in the United States with a suite of secure and robust communication APIs for SMS, email, voice, and authentication services. Some key details about MSG91 and its offerings: * Communication Channels: MSG91 offers full-featured ...

AVOXI

avoxi.com

AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with customers. With unmatched global coverage and number types and a software platform that provides visibility and intelligence to manage voice service like never before, AV...

NUACOM

nuacom.com

With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the next level with Interactive Voice Response (IVR), Call Recording, Call Queuing, Local and Internati...

CommBox

commbox.io

CommBox is an enterprise-grade AI omnichannel customer experience platform that enables brands to engage customers across all channels from a single interface, leveraging omnichannel communication, digital engagement, business automation, conversational AI, and generative AI chatbots. CommBox help...

Ytel

ytel.com

Ytel's webphone and branded calling increases sales teams' contact rates. Convert more leads into sales with a sales dialer that integrates with your CRM. Ytel’s communication platform enables businesses and developers to easily build SMS and Voice capabilities within any software application. Enha...

Playvox

playvox.com

Playvox by NICE's powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every em...

Ring.io

ring.io

Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one pla...

AuditCall

auditcall.com

AuditCall is eminent for delivering exceptional call analytics solutions for businesses across the world. It provides detailed insights into every aspect that makes your phone ring. Phone Call Tracking, Recording, Analytics, and more to let you drive utmost revenue and get delighted clientele. Aud...