Intermedia

Intermedia is a comprehensive suite of cloud-based solutions designed to enhance business operations through unified communications, collaboration, and IT management. The platform offers a range of tools to streamline workflows and improve productivity across various business environments.

One of Intermedia's key offerings is Intermedia Unite, a unified communications platform that integrates voice, video conferencing, instant messaging, file sharing, and presence management. This allows teams to stay connected and collaborate effectively, whether they are on-site, remote, or hybrid. Features include HD-quality video conferencing, mobile and desktop apps for seamless communication, and secure team messaging and file sharing.

Intermedia also provides hosted Microsoft Exchange email services, which offer robust security features, calendar sharing, and seamless integration with Microsoft tools. This solution simplifies email management by hosting servers in the cloud, ensuring high uptime and security.

For secure file management, SecuriSync is available, offering real-time backup and ransomware recovery capabilities. This ensures that data is always accessible and safe, even in the event of a disaster.

Additionally, Intermedia offers a Cloud Contact Center that enhances customer service capabilities with advanced analytics, intelligent call routing, and multi-channel communication support. This helps businesses deliver superior customer experiences across various channels.

Intermedia also includes essential security tools like spam filtering, malware protection, and email archiving to safeguard communications and ensure compliance with industry regulations. The platform supports a range of VoIP devices, making setup and management easy.

Overall, Intermedia provides a seamless ecosystem of tools that integrate perfectly to support communication, collaboration, and IT management needs, making it suitable for businesses of all sizes.