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For organizations that need records of customer and business calls, Dubber helps compliance, sales, and service teams capture and review conversations through supported phone and communications services. Recordings are stored in the cloud, where users can replay calls and access transcripts; administrators can configure which types of calls are recorded, and users can pause or resume recording where supported. Search recordings by details such as date, user, or keywords, and use AI-generated summaries, topic markers, and sentiment indicators to review conversations without listening to each call in full. Alerts can flag selected keywords or phrases, while integrations and APIs can connect recordings and conversation data with tools such as Salesforce. Dubber may suit organizations that need searchable call records for compliance workflows, customer support, sales coaching, or service-quality reviews.
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