Page 2 - Top Live Chat Software - United States
Live chat software enables companies to communicate with website visitors in real time through chat windows. Customer service representatives can use this software to assist users with questions about products or site navigation. Support agents can initiate interactions with pop-up chat boxes or wait for visitors to reach out with their queries. Key features include reporting and analytics, interactive chat notifications, and conversation archiving. This tool helps customer service teams respond quickly to inquiries, allows business development employees to engage leads who are hard to reach by phone or email, and enables administrative staff in the education sector to connect with prospective students. Additionally, live chat functionality can be integrated into other software types, such as e-commerce platforms and help desk solutions.
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Social Intents
socialintents.com
Meet the #1 Live Chat for Microsoft Teams, Slack, and ChatGPT. Talking to your customers should be easy. Chat with them from the collaboration tools you already use: Teams and Slack. Build ChatGPT powered chatbots trained on your website data. Easily handoff chats between ChatGPT and human agents.
JivoChat
jivochat.com
JivoChat is a free live chat for online businesses to talk to their customers in real time. It offers you to build a 360° customer support system and to connect message funnels, offer calls, configure and customize freely.
TeamSupport
teamsupport.com
TeamSupport is a comprehensive software solution that manages the entire post-sale customer experience, resulting in revenue growth, reduced churn and higher customer satisfaction. TeamSupport’s suite of proactive customer service software allows you to prioritize your customers by truly knowing who...
Continually
continual.ly
Free chatbots and live chat for your website. Drag and drop chatbot builder, no coding skills required. We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours...
yellow.ai
yellow.ai
Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational c...
Chatspell
chatspell.co
Chatspell makes it effortless to communicate with your website visitors. This ideal solution enables you to chat with your web visitors directly in Slack. By using this tool, you can interact with your visitors, enhance conversion rates, address queries, and support issues, and offer direct customer...
Engati
engati.com
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for ...
Gallabox
gallabox.com
Gallabox helps power businesses to engage with customers efficiently, generate more leads, and grow sales through WhatsApp Business APIs. Convert customer conversations into smart actions with WhatsApp Chatbots for your business. Gallabox believes in providing our customers with an end-to-end commu...
Haptik
haptik.ai
Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platfo...
Trengo
trengo.com
Trengo is a comprehensive customer engagement platform designed to streamline communication across multiple channels, enhancing the customer experience and team collaboration. With a focus on efficiency and automation, Trengo enables businesses to manage customer interactions seamlessly from a singl...
SaleSmartly
salesmartly.com
Omni-channel Customer Communication Platform, integrating Live Chat, WhatsApp, Facebook Messenger, Instagram, Telegram, Line, Email, WeChat. All the features to help you provide faster and better support: * Centralize all your multi-channel messages in one place - Seamlessly engage in sales, market...
Omnichat
omnichat.ai
Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social m...
Terminus
terminusplatform.com
The old way of doing things isn’t working anymore. And, you can’t afford to fall behind. B2B strategies have evolved and the rules to the game have changed. You need the platform, the experts and the tactical playbooks to get you where your business needs to be, especially with the increased pressur...
MyAlice
myalice.ai
The all-in-one customer communication tool for socially active Shopify and WooCommerce brands. Social is the new e-commerce. Customers now treat your brand like a human and want to chat with you on multiple channels. So, we created the modern way to sell and support on support media with conversatio...
Helpmonks
helpmonks.com
Helpmonks is a complete all-in-one customer engagement platform. Features likeTo-Do for teams, Customer Management capabilities, creating automated workflows, assigning emails, labeling emails for staying organized, and adding internal notes help to tame your email workload and ease the burden on yo...
Oct8ne
oct8ne.com
Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT fo...
Chatway
chatway.app
Chatway transforms online customer interactions with its live chat product for websites. Offering real-time communication, customizable widgets, and intelligent chatbots, it enhances user experience. Responsive across devices, Chatway empowers businesses to engage, resolve issues, and convert leads ...
Chaport
chaport.com
Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Cha...
Rasayel
rasayel.io
Rasayel is a customer communication platform that helps businesses sell to and support their customers over WhatsApp and other social messaging channels. Feature highlights: - Shared team inbox with 2-way messaging - WhatsApp chatbot - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks ...
ProProfs
proprofs.com
ProProfs is a leading provider of SaaS software designed to create smarter employees and happier customers. With a comprehensive suite of tools, including Training Maker, Knowledge Base, Quiz Maker, Survey Maker, CRM, and more, ProProfs empowers organizations to enhance learning, streamline support,...
Channel.io
channel.io
Channel Talk is an all-in-one AI Messenger dedicated to helping you provide VIP-level customer service. We provide live chat, team chat, CRM, marketing, and chatbot features that are designed to help you recognize key customers, and improve the quality of customer engagement at every stage of the cu...
Comm10
comm100.com
Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes. With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powe...
Orlo
orlo.tech
With a whole load of channels to toggle between and the public always watching, delivering customer service and comms that knocks your citizens’ socks off is no easy feat! Orlo empowers you to manage your digital conversations from one platform, so you can focus on what really matters – driving enga...
Serviceform
serviceform.com
Serviceform – The only software your business needs for Sales, Support and Marketing Have website visitors but not converting them into customers? Let's change that! Serviceform helps businesses around the world to convert website visitors into revenue. This is done by combining lead generation tool...
SALESmanago
salesmanago.com
SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful, trusted revenue growth partners for CEOs. Our AI-driven solutions have already been adopted by 2000+ mid-size businesses in 50 countries, as well as many well-known global bran...
Chatra
chatra.io
Multichannel support platform built for businesses, big and small. Help your customers better with Chatra!
Userlike
userlike.com
Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in one central inbox. All requests received via website chat, WhatsApp, Facebook Messenger, Telegram and ...
Genesys Cloud
genesys.com
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms...
eDesk
edesk.com
eDesk helps online retailers and brands deliver seriously extraordinary customer service, everywhere they sell. eDesk offers a whole suite of award-winning eCommerce tools to streamline customer support processes and reporting for faster response times to dramatically improve productivity and profit...
Charla
getcharla.com
Connect with your live visitors instantly and provide the best sales and support experience. Charla Live Chat provides you with everything you need to create the best customer journey. ✔️ Engage your visitors with Live Chat & Proactive Conversations ✔️ Manage your support requests with Helpdesk and ...
OneDesk
onedesk.com
OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your pr...
Callbell
callbell.eu
Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram.
Kartra
home.kartra.com
Kartra is more than just a platform; it's a partner in your entrepreneurial journey, providing everything from high-converting landing pages and websites, to sophisticated email marketing solutions, membership sites, and beyond. Kartra platform is built to drive sales, offering a powerful all-in-one...
Clickatell
clickatell.com
Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at s...
Khoros
khoros.com
Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers: * Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform. ...
Watermelon
watermelon.ai
Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start automating your customer service by using an AI chatbot. The chatbot makes sure you are available for you...
Pylon
usepylon.com
Pylon is the customer operations platform for modern businesses helping fast growing companies like Deel, Hightouch, Merge, Clay, and Monte Carlo Data to scale their customer operations. Pylon helps companies manage their customers in shared Slack or Microsoft Teams channels, email, in-app chat, and...
Chaskiq
chaskiq.io
The front line of your customer experience. Messaging Platform for Marketing, Support & Sales.
Sobot
sobot.io
We offer contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clie...
Acquire
acquire.io
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling, Acquire empowers teams to proactively resolve complex sales, service, and support issues in real-time across...
Froged
froged.com
Customer Engagement platform where you can build customers' meaningful relationships using the best tools to scale your business. One of the best Business Messenger, Knowledge Base, In-app Messages, Advanced automation, and more in a single platform.
pagealive
pagealive.com
Pagealive is a live video chat widget, empowering businesses to offer personalized, real-time support and engagement to their customers. Our mission is to transform the customer experience by providing a user-friendly live video chat solution that fosters meaningful connections and boosts conversion...
Hyversa
hyversa.com
GooChat is a powerful customer support software that streamlines support and elevates the customer experience. With live chat, FAQ, Chatbot, and video tutorials all in one convenient platform, you can save time and resources while providing top-notch support. Suitable for businesses of all sizes and...
LivePerson
liveperson.com
LivePerson is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every m...
OnCustomer
oncustomer.asia
OnCustomer is the leading omnichannel communication platform in Vietnam. OnCustomer is more than a live chat tool. It is a platform where corporates connect with their customers using personalized content and extensive communication channels. OnCustomer is conducive to increasing real-time conversio...
Upsellit
us.upsellit.com
UpSellit provides managed conversion optimization that helps the internet's biggest brands boost sales, capture new-to-file leads, stop abandonment, and increase new customer acquisition. In-house creative and development teams perfectly align UpSellit's technologies at targeted stages of the conver...
Enablex.ai
enablex.io
EnableX.io is a Singapore-based, global, full-stack communications platform and solutions provider that enables developers and businesses to deliver a holistic omnichannel experience to their consumers using video, voice, SMS and WhatsApp APIs, SDKs and low code solutions. Backed by a team of over ...
ThriveDesk
thrivedesk.com
Customer service software for people who care, from people who care. With ThriveDesk, effortlessly manage all your customer support requests in a single place so you can focus on driving business growth.
Whisbi
whisbi.com
Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all ...
NovoChat
novochat.co
NovoChat is an omni-channel chat platform that allows businesses to communicate with customers via WhatsApp, Telegram, Messenger and LINE.
ArrowChat
arrowchat.com
ArrowChat is a social networking software with MySQL compatibility and major internet browsers support.
Apizee
apizee.com
Live Video Chat, Screen Sharing and Co-Browsing for sales and support teams. Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized ... Show More emote visual support. Apizee gathers video chat, screen sharing, and co-browsing in one ...
Sociocs
sociocs.com
Sociocs is a customer communication tool for your business. It helps you acquire and retain customers, build online reputation, deliver awesome customer service experience, and grow your business. Business texting, Google Maps & WhatsApp chat, online reviews management, web chat, online forms, and ...
typedesk
typedesk.com
Canned Responses, Supercharged! typedesk is the leading app to reclaim time wasted typing the same things over and over again! Create text templates of your every day sentences and messages, and typedesk makes reusing them quick and easy. ➤ How it works Use the / character followed by your custom sh...
SleekFlow
sleekflow.io
SleekFlow is the AI-powered Omnichannel Conversation Suite for customer engagement. The all-in-one SleekFlow platform creates seamless and personalized customer journeys across everyone’s go-to messaging channels, including WhatsApp, Instagram, live chat, and more. SleekFlow is dedicated to shaping ...
Signpost
signpost.com
Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.
Morph.ai
morph.ai
WhatsApp Chatbot & Business Solutions Morph.ai is a platform that on-boards businesses on WhatsApp and lets them create chat-flows for complex use cases. The platform can be leveraged to create WhatsApp chatbots for lead generation, customer support, e-commerce orders, booking of service, nurturing ...
WotNot
wotnot.io
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future cu...
SmatBot
smatbot.com
SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) AI Chatbot platform is an easy-to-use, coding-free, fea...