Live chat software enables companies to communicate with website visitors in real time through chat windows. Customer service representatives can use this software to assist users with questions about products or site navigation. Support agents can initiate interactions with pop-up chat boxes or wait for visitors to reach out with their queries. Key features include reporting and analytics, interactive chat notifications, and conversation archiving. This tool helps customer service teams respond quickly to inquiries, allows business development employees to engage leads who are hard to reach by phone or email, and enables administrative staff in the education sector to connect with prospective students. Additionally, live chat functionality can be integrated into other software types, such as e-commerce platforms and help desk solutions.
Podium
Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.
Intercom
Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.
Zoho Desk
Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.
Zendesk
Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.
Brevo
Brevo is an integrated platform for customer support and marketing, combining email, live chat, and social media for streamlined communication and sales.
Freshdesk
Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.
Smartsupp
Smartsupp is a live chat and chatbot platform that helps businesses automate sales, engage visitors, and improve customer interactions across multiple channels.
Webex
Webex Webinars is a platform for hosting scalable webinars that support interactive features, custom branding, and real-time translations for global audiences.
Gorgias
Gorgias is a customer service platform for e-commerce, integrating various communication channels to improve support and automate customer interactions.
RingCentral
RingCentral is an omnichannel customer engagement app with voice, digital channels, AI options, and integrated workforce management and analytics.
ServiceNow
ServiceNow is a cloud-based platform that streamlines service management across various industries, enhancing workflows in IT, customer service, and HR.
Chatwoot
Chatwoot is an open-source customer support platform that enables businesses to manage customer interactions across various channels from a single interface.
Chatway
Chatway is a live chat app for websites that enables real-time customer support and engagement through customizable widgets and integration with popular messaging platforms.
CallRail
CallRail is a lead intelligence platform that helps businesses track and manage leads through calls, texts, and chats, providing insights to optimize marketing efforts.
Appy Pie
Appy Pie is a no-code app development platform that allows users to build applications easily using drag-and-drop features and customization options.
Help Scout
Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.
ZoomInfo
ZoomInfo is a B2B platform providing accurate data and insights for sales and marketing teams to improve customer acquisition and engagement.
ActiveCampaign
ActiveCampaign is a marketing automation platform that helps businesses engage customers through personalized campaigns, CRM, and workflow automation.
Tidio
Tidio is a customer service software that provides live chat, chatbots, and AI support to help businesses improve customer support and engagement on websites.
Helpwise
Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.
tawk.to
tawk.to is a free live chat app for websites that enables real-time messaging and customer support with features like chat history, customizable widgets, and mobile access.
Front
Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.
SendPulse
SendPulse is a marketing automation platform that enables businesses to manage email/SMS campaigns, chatbots, landing pages, and CRM for customer engagement and sales.
Zoho SalesIQ
Zoho SalesIQ is a customer engagement platform for live chat, visitor tracking, and analytics, enabling real-time interaction and support for businesses.
JustCall
JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.
Missive
Missive is a collaborative email management app that centralizes team communication through shared inboxes, internal chat, and automated workflows.
Userlike
Userlike is a customer messaging and support automation app that centralizes messages from various channels, enabling efficient customer service management.
LiveChat
LiveChat is a customer service platform that enables real-time chat support on websites, offers analytics, and integrates with various tools for enhanced communication.
GetResponse
GetResponse is an email marketing platform that offers tools for creating campaigns, landing pages, and automation to help businesses engage with their audience.
Rocket.Chat
Rocket.Chat is a secure team communication platform that offers messaging, voice, and video calls, with strong encryption and customization for regulated organizations.
Crisp
Crisp is a customer support platform that connects businesses with customers through chat, automating interactions and managing inquiries across multiple channels.
SALESmanago
SALESmanago is a marketing automation platform that helps businesses streamline marketing tasks, personalize customer interactions, and optimize campaigns for better engagement and growth.
Freshchat
Freshchat is a customer engagement tool that enables businesses to communicate with customers via chat, email, and social media, offering AI chatbots and conversation history.
Stonly
Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.
SaleSmartly
SaleSmartly is an omni-channel customer communication platform that integrates multiple messaging services for efficient support and collaboration.
WebinarJam
WebinarJam is a webinar platform for hosting live events with features like chat, polls, and presentation tools, supporting up to 5,000 attendees and various streaming devices.
BirdEye
BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.
Gallabox
Gallabox is a communication platform that uses WhatsApp Business APIs to enhance customer engagement and automate sales processes for various industries.
Acquire
Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.
Five9
Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.
HelpCrunch
HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.
MinChat
MinChat is a Chat API/sdk that allows quick integration of chat features into apps or websites, offering prebuilt UIs for faster setup.
Pylon
Pylon is a customer operations platform that helps businesses manage customer interactions across multiple channels and track issues effectively.
Oct8ne
Oct8ne is a visual customer service app that combines live chat, chatbot, and product catalog to assist customers in real-time via social channels and e-shops.
Twixor
Twixor is a low-code customer experience platform that uses AI and NLP to create personalized customer journeys across messaging channels.
LiveCaller
LiveCaller is a communication solution that integrates various channels like voice calls, chat, and social messaging into one platform for customer interaction.
Rake
Rake is a communication and task management app that includes a website chat widget, team messaging, visitor monitoring, and conversation follow-up tools.
Callbell
Callbell is a tool for B2C businesses that improves customer communication via WhatsApp, Messenger, Instagram, and Telegram, featuring chat management and automation.
Social Intents
Social Intents integrates live chat into Microsoft Teams and Slack, enabling businesses to manage customer chats and build custom ChatGPT chatbots.
TeamSupport
TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.
Sobot
Sobot is a contact center solution offering AI chatbots, live chat, and voice services to enhance customer interactions and support for businesses.
Consolto
Consolto is a VCRM that provides a simple, contactless video chat solution for SMBs and freelancers, offering features like scheduling and invoicing.
ProProfs
ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.
JivoChat
JivoChat is a live chat app for businesses to manage real-time customer communication across various platforms including chat, email, and social media.
typedesk
Typedesk is a text expander app that allows users to create and reuse text templates quickly across various platforms, enhancing communication efficiency.
Charla
Charla is a live chat app that enables instant communication with visitors, supports ticket management, provides a knowledge base, and offers performance insights.
Emplifi
Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.
Morph.ai
Morph.ai is a platform for businesses to create WhatsApp chatbots for tasks like customer support, lead generation, and order management using a chat flow builder and integration tools.
yellow.ai
Yellow.ai is a customer service automation platform that uses AI to enhance interactions and support for businesses across various channels.
Landbot
Landbot is a no-code platform for creating chatbots that engage customers across channels like websites and messaging apps, streamlining interactions and support.
Solutions
© 2026 WebCatalog, Inc.
