LiveCaller

LiveCaller is for businesses that want website visitors to reach customer support or sales without leaving the site or searching for another contact channel. Add a widget to your website so visitors can start a browser-based voice call or chat with your team, and use co-browsing to assist them on the page. Visitors can also request a callback when they prefer to speak by phone. The platform brings website conversations and messages from channels such as email and social messaging apps into one place. Teams can share files in chat, review conversation and call history, and use dashboards to view analytics and agent activity. LiveCaller may suit businesses that handle customer questions, product inquiries, or support requests online and want to manage several communication channels through one system.

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