Askly

Askly is for customer support and sales teams that handle questions from website visitors and customers across languages. It brings website chat, Facebook Messenger, Instagram direct messages and email into a shared inbox, with live translation so customers and staff can communicate in different languages. Teams can reply themselves, use AI alongside human agents, or let the AI answer selected conversations. The AI Support Agent uses information from a business’s website, documents and FAQ to answer common questions, and can pass conversations to a person with their context when needed. For connected Shopify and WooCommerce stores, it can look up order information; integrations can also provide stock, booking and customer data. Askly offers an AI voice agent for phone calls, while its AI can draft email replies for staff to review. Businesses can add the chat widget to a website and manage conversations through a browser or mobile app.

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