Customer Self-Service - Top Apps & Software
Customer self-service software gives customers help centers, portals, and guided answers so they can resolve issues without contacting support.
Apple Support
The Apple Support app provides personalized assistance and troubleshooting for Apple products, allowing users to manage settings, book services, and connect with support.
Zendesk
Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.
Freshdesk
Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.
Apple Support Community
The Apple Support Community app connects users to discuss issues, share experiences, and seek solutions for Apple products and services.
SmartThings Community
SmartThings Community is an online platform for users to discuss, share knowledge, and troubleshoot issues related to SmartThings smart home devices and automation.
Computer Hope
The Computer Hope app offers free support and resources for computer-related questions, with guides and tutorials on hardware, software, and troubleshooting.
Asurion
The Asurion app provides insurance, repair, and support services for devices and appliances, with options for online or in-person assistance.
HelpCrunch
HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.
Kodif
Kodif is an AI platform that automates customer support, offering tools for workflow management, self-service options, and data insights across various industries.
Stonly
Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.
OneDesk
OneDesk combines help desk and project management tools, allowing users to manage customer support, projects, and team collaboration in one platform.
Knowmax
Knowmax centralizes support knowledge, offering searchable KBs, visual how‑to guides, decision trees, AI content tools and CRM/contact-center integrations for agents and self‑service
HappyFox
HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.
Notiondesk
Notiondesk transforms Notion documents into a searchable help center, facilitating customer support and knowledge management with customization and multilingual support.
ThriveDesk
ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.
Doks
Doks.ai is a ChatGPT-powered chatbot that automates over 70% of support inquiries on websites and documentation.
AIhelp
AIhelp is an AI-powered customer support platform for web and mobile, offering tools for messaging, automation, and personalized support across multiple languages.
KnowledgeBase
KnowledgeBase is a tool for building and managing knowledge that improves customer support and self-service through AI and user-friendly features.
myAskAI
AI customer support chatbot that answers questions from your help content and website, and hands off to human agents when needed.
MyBot.Chat
Build and manage custom ChatGPT or Llama 3 chatbots for 24/7 customer support, FAQs and lead generation; no coding needed; connect website content or upload data.
Espressive
Espressive is an IT service management app that automates support requests, enhances user experience, and reduces help desk call volume through AI-driven assistance.
Boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
CareAR
CareAR app provides remote AR support and self-guided instructions for faster issue resolution, reducing service dispatches and improving customer satisfaction.
UseResponse
UseResponse is a customer support platform that integrates feedback, helpdesk, live chat, and knowledgebase tools to improve customer experience and engagement.
BoldDesk
BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.
ScreenSteps
ScreenSteps is a knowledge management platform that helps businesses create, manage, and share training materials and documentation to improve knowledge transfer and employee performance.
Richpanel
Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.
HelpDocs
HelpDocs allows teams to create and manage knowledge bases that enable customers to find support information easily and independently.
Ada
Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.
Acer Community
Acer Community lets Acer users ask questions, share tips, access forums and a knowledge base, and get peer or expert support for Acer hardware, software, and device management.
CoSupport AI
CoSupport AI enhances customer support with an AI agent, self-service customer responses, and business insights through automation and data integration.
Desk360
Desk360 is a customer support platform that centralizes communication across multiple channels, allowing businesses to manage customer interactions efficiently.
SparrowDesk
SparrowDesk is a help desk and ticketing platform that centralizes email, chat and other channels into one inbox, with automation, an AI agent, a knowledge base and SLA tools.
FAQ Ally
Converts business documents into a searchable knowledge base and builds chatbots that answer customer or staff questions using your content.
HelpCenter.io
HelpCenter.io simplifies customer support by providing a knowledge base, ticketing system, and AI automation to manage inquiries across multiple channels efficiently.
HelpTree
HelpTree is a knowledge management app that uses a decision tree to guide users in troubleshooting, providing AI-assisted answers and organized support resources.
LabiDesk
LabiDesk is a Helpcenter software that manages customer support through a knowledge base, shared inbox, chat, and customizable tools for efficient communication.
HelpSpace
HelpSpace is a customer support tool that organizes inquiries via a ticketing system, offers a knowledge base, and facilitates multi-channel communication for businesses.
Рамблер/помощь
The Рамблер/помощь app offers support and guidance for Rambler services, providing FAQs, troubleshooting tips, and contact information for user assistance.
Desku
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
Elevio
Elevio is a knowledge management app that enhances customer support through self-service resources, reducing support costs and improving user engagement.
UserEcho
UserEcho is a customer support software that combines helpdesk, knowledge base, live chat, and feedback forum to manage customer interactions effectively.
Tayori
Tayori is a tool for managing forms, FAQs, surveys, and AI chat, aimed at improving communication and customer relations.
Siedisk
Siedisk helps build and manage knowledge bases and FAQs for customer support, featuring AI assistance, SSL security, and performance monitoring.
Brainfish
Brainfish is an AI-powered help center that provides instant answers to customer questions, enabling self-service and improving customer support efficiency.
Clientell
Clientell AI enhances Salesforce by using AI agents to automate data cleaning, workflow creation, and ticket resolution, streamlining admin tasks for users.
KAISPE Customer Portal
KAISPE Customer Portal offers clients self-service access to order management, shipment tracking, and product documentation, enhancing customer support and communication.
Fluid Topics
Fluid Topics is an AI-driven platform that organizes technical documentation and delivers it contextually across various channels for improved user self-service and support.
SiteSpeakAI
SiteSpeakAI is a no-code AI chatbot builder that customizes chatbots using your content to assist visitors on your website with real-time responses.
Iokoo
Iokoo is an AI tool for IT support, offering troubleshooting, self-resolution, and human technician assistance, available 24/7 on mobile and desktop.
HelpJuice
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
Air Selangor
Air Selangor lets users manage water accounts, view bills, track usage, make payments, receive disruption alerts, report issues, apply for services, and contact support.
AskGov
AskGov provides searchable official FAQs and answers about Singapore government services, agencies, digital platforms, and administrative procedures.
Conecto
Conecto combines live chat, AI support, shared inbox, CRM, ticketing, knowledge base, and analytics to help teams manage customer conversations and automate routine support.
EasyChatWidget
A no-code AI chat widget that scans website content and files to answer visitor questions, provide automated support, and enable human handoff across web platforms.
Sunrise Software
Service desk and service management app for tracking incidents, requests, contacts, self-service, and knowledge sharing in one system.
ByChat
Enterprise AI assistant that answers questions from a company’s internal documents and data across channels, with customizable controls.
buzzabout
Extracts insights from billions of online discussions and delivers concise, context-aware answers via a conversational interface to help teams understand customer opinions and resolve issues faster.
ChatterKB
ChatterKB is a knowledge base and chatbot that uses AI to help teams build and query centralized knowledge, automate responses and reports, and integrate answers into workflows.
HelpShelf
Combines a company's support tools into a single widget that presents context-aware help by learning what users search and view on each page to suggest relevant resources.