Doks

Doks helps customer-support and product teams answer recurring questions about their products without requiring visitors to search through documentation or wait for a support reply. Build a chatbot using content from website URLs, XML sitemaps, knowledge-base articles, or documents, then embed it on a site as a chat widget or custom-triggered assistant. Visitors can ask questions in natural language and receive answers based on that content, including in different languages. Teams can adjust the bot’s instructions and appearance, connect multiple URLs, and track usage. Chat forms can also help route visitors to human support, collect leads, create support tickets, or arrange a demo. Doks is designed for organizations that want to make product information easier to find and handle routine website and documentation questions through self-service.

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