PerfectBot
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Website: perfectbot.ai
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PerfectBot is an advanced AI agent designed to integrate seamlessly with the Gorgias help desk. It provides automated, human-like conversational support to instantly resolve customer tickets, significantly reducing response times and operational costs.
Key Features:
* Instant AI Resolutions: PerfectBot works within the Gorgias app to provide immediate answers to customer inquiries.
* Multi-Source Training: The AI learns from your Help Center, past customer tickets, Shopify product details, policies, and blog content.
* High Automation Rate: Automate over 60% of customer tickets, allowing human agents to focus on more complex issues.
* Smart Handover Scenarios: PerfectBot can reassign complex problems to human agents, ensuring seamless customer support.
* Customization: You can personalize the bot's name, avatar, greetings, and handover scenarios to align with your brand.
* Built-In Gorgias Widget: Modify AI responses, train the agent, and customize handovers directly within the Gorgias app.
Website: perfectbot.ai
Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to PerfectBot. All product names, logos, and brands are property of their respective owners.
