Quidget

Quidget

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Website: quidget.ai

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Quidget is an AI-powered customer support agent designed to automate routine inquiries and enhance customer service efficiency. It operates 24/7, learning from your website, FAQs, and other resources to provide accurate and timely responses to common customer questions. This no-code solution integrates seamlessly with various platforms, including WordPress, Shopify, and custom sites, making it accessible to businesses of all sizes.

Quidget supports over 45 languages, automatically detecting and responding in the customer's preferred language. It can handle up to 80% of routine customer inquiries, freeing your team to focus on more complex issues. For questions that require human intervention, Quidget seamlessly escalates them to your support team. The app also integrates with popular messaging apps like WhatsApp, Slack, and Telegram, allowing you to support customers across multiple channels.

Key features of Quidget include its ability to reduce support costs by automating repetitive tasks, provide multilingual support, and offer insights through built-in performance reports. It is designed to be easy to set up, requiring no coding skills, and can be integrated with CRM systems like Zendesk and Freshdesk. Quidget continuously learns from interactions, improving its responses over time and adapting to new information as your business evolves.

Quidget is an AI-powered chat solution designed to automate a significant portion of Tier-1 customer support. It works by scanning your existing data and knowledge base to provide instant and precise responses to customer queries. Quidget can be set up and deployed on your website within minutes, requiring no coding experience. This tool enables businesses to automate routine inquiries, allowing customer support teams to concentrate on more complex issues. On average, this can save support agents up to 3 hours daily, effectively equating to the workload of an additional full-time employee. Quidget integrates smoothly into your website through a simple onboarding process, after which a short code is provided to embed the chat widget. The AI agent is easily customizable to match your brand’s tone and can be tailored to meet specific business needs. Designed to enhance customer service efficiency, Quidget is suitable for businesses of all sizes. By reducing the need for manual intervention in handling common queries, it helps lower operational costs and reallocates resources towards more strategic activities. This leads to faster response times and improved customer satisfaction.
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Website: quidget.ai

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