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Air Selangor is a water utility app for managing water accounts and accessing customer services in Selangor. Users can register and log in with a personal, business, or other organization profile, add one or more water accounts, and view account details, current bills, outstanding balances, due dates, payment records, and account activity.
The app supports online water bill payments, bill and payment history, downloadable statements, water usage monitoring, and monthly consumption goals. Eligible users can also manage bill delivery preferences, including electronic bills through email or WhatsApp. Air Selangor provides tools for reporting pipe bursts, leaks, meter issues, and suspected water theft, as well as submitting support requests and tracking cases.
Additional customer service features include applications for account ownership changes, reconnection, refunds, account closure, and account statements. Users can also access frequently asked questions, customer support guidance, virtual assistance, and appointments at Air Selangor service counters. The app offers a centralized way to manage water billing, monitor consumption, and handle common water service requests.
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