Page 8 - Top NICE inContact Alternatives

Capturi

Capturi

capturi.ai

Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.

Assembled

Assembled

assembled.com

Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.

Omind

Omind

omind.ai

Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.

Helpshift

Helpshift

helpshift.com

Helpshift is a digital support platform enabling in-app customer assistance through features like live chat and feedback collection, streamlining support for mobile apps.

Apty

Apty

apty.io

Apty is a cloud-based platform that enhances employee digital adoption through guided experiences and analytics, improving efficiency and productivity in enterprises.

MSG91

MSG91

msg91.com

MSG91 is a cloud communication platform providing SMS, email, voice, and authentication APIs for businesses to enhance customer engagement and automate messaging.

Playvox

Playvox

playvox.com

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

Skit.ai

Skit.ai

skit.ai

Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.

DYL

DYL

dyl.com

DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.

DigitalGenius

DigitalGenius

digitalgenius.com

DigitalGenius is an AI-powered platform that automates customer service for e-commerce, handling inquiries via various channels and providing 60+ pre-built use cases.

Arbeit

Arbeit

arbeitsoftware.com

Arbeit is a VoIP solution designed for business and debt collection agencies, offering cloud-based dialers for efficient communication with clients and team members.

Lumen

Lumen

lumen.com

Lumen app provides a cloud contact center for scalable customer support, call management, and omnichannel routing to enhance business communication.

Puzzel

Puzzel

puzzel.com

Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.

Mava

Mava

mava.app

Mava is a customer support platform designed for community-driven companies, allowing them to manage support tasks efficiently in one location.

Knock

Knock

knock.app

Knock is a notifications infrastructure that enables developers to create and manage user notifications across channels with an easy-to-use API and dashboard.

Genesys Cloud

Genesys Cloud

genesys.com

Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.

Channel.io

Channel.io

channel.io

Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.

DCDial

DCDial

dcdial.com

DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.

HappyFox

HappyFox

happyfox.com

HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.

UserGuiding

UserGuiding

userguiding.com

UserGuiding enables companies to create interactive onboarding experiences and product walkthroughs without coding, enhancing user adoption and engagement.

Book4Time

Book4Time

book4time.com

Book4Time is a cloud-based management solution for spa and wellness businesses, offering tools for scheduling, client management, and e-commerce.

CallerDesk

CallerDesk

callerdesk.io

CallerDesk is a cloud telephony app providing virtual call center solutions for businesses, enabling efficient call handling and customer support.

Comm10

Comm10

comm100.com

Comm10 is a communication platform that helps businesses manage customer interactions through live chat, messaging, and ticketing across multiple channels.

Thirdlane

Thirdlane

thirdlane.com

Thirdlane Connect is a communication app for teams, offering chat, voice, video calls, screen sharing, and CRM integration on various devices.

DialShree

DialShree

webrtc.elisiontec.com

DialShree is a call center solution that integrates multiple communication channels, facilitating efficient customer service management across various industries.

GullChat

GullChat

gullchat.com

GullChat is a free international online customer service system providing chat, voice, video, and AI support, integrating with over 20 popular applications for comprehensive business solutions.

Ender Turing

Ender Turing

enderturing.com

Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.

Bevatel

Bevatel

bevatel.com

Bevatel offers cloud-based call center services and customer support solutions to businesses in Saudi Arabia, focusing on quality and cost-efficiency.

Ring.io

Ring.io

ring.io

Ring.io is a sales engagement platform that integrates with CRM systems to improve outbound sales through SMS, email, and calls, while providing analytics and automation features.

Yuma

Yuma

yuma.ai

Yuma AI Ticket Assistant streamlines customer support by automating replies, summarizing conversations, and integrating with Help Desk and e-commerce platforms.

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