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MoEngage is an insights-led customer engagement platform trusted by over 1,200 global consumer brands such as Ally Financial, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, Airtel, and more. Digital-first and Enterprise brands from 35+ countries use MoEngage to power digital experiences for over 1.2 billion customers monthly and send 3.2 billion messages daily. With offices in ten countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. * MoEngage was recognized as a Customers’ Choice Vendor in the 2022 Gartner Peer Insights ‘Voice of the Customer’ for the Multichannel Marketing Hubs Report and a Strong Performer in the Forrester Wave™: Cross-Channel Marketing Hubs, Q1 2023 Evaluation. ***Product Description: -> Omnichannel Engagement Marketers and product owners can use MoEngage to act on collected insights and engage their customers across mobile and web push notifications, email, social media, messaging channels (such as WhatsApp), website banners, mobile in-app messages, and more. -> Customer, Journey, and Campaign Analytics MoEngage empowers marketers and product owners to map their customers’ journeys, gather insights into their behavior, preferences, and interests on web and mobile platforms, and view them in a single unified profile for each customer. -> Advanced Segmentation and Personalization Thanks to multiple layers of personalization (attributes, preferences, affinity, behavior, customer journey, and more), marketers and product owners can send relevant communications and build memorable experiences that help retain customers for longer. -> Accurate Predictions With proprietary AI and ML algorithms, MoEngage can predict the next steps a customer will take, what the right time is to send them marketing communication, and what the best channel of communication should be for maximum ROI. -> Unified Messaging Infrastructure for Multichannel Transactional Alerts MoEngage Inform is an advanced notification infrastructure designed for time-sensitive communications. With its API-first approach, you can create and deliver notifications across multiple channels using a single API. MoEngage Inform simplifies your communication processes, ensuring timely and efficient delivery of crucial messages.
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