Page 7 - Top NICE inContact Alternatives

Floatbot

Floatbot

floatbot.ai

Floatbot is a no-code AI platform for creating chatbots and voicebots, automating customer support, onboarding, and interactions across multiple channels.

Operata

Operata

operata.com

Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.

Drift

Drift

drift.com

Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.

Mitel MiCollab

Mitel MiCollab

mitel.com

Mitel MiCollab is an enterprise app that centralizes voice, video, messaging, and collaboration tools for effective communication across multiple devices.

Kixie

Kixie

kixie.com

Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.

Echo AI

Echo AI

echoai.com

Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.

Fuze

Fuze

fuze.com

Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.

Ender Turing

Ender Turing

enderturing.com

Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.

Netcall

Netcall

netcall.com

Netcall is a platform that automates processes and improves customer engagement through AI, contact center management, and document processing solutions.

Mobile Text Alerts

Mobile Text Alerts

mobile-text-alerts.com

Mobile Text Alerts allows businesses to send mass SMS and MMS messages, automate responses, manage contacts, and analyze message performance.

LivePerson

LivePerson

liveperson.com

LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.

BoldDesk

BoldDesk

bolddesk.com

BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.

Call Center Studio

Call Center Studio

callcenterstudio.com

Call Center Studio is a cloud-based software that streamlines customer service through omnichannel communication, real-time analytics, and efficient call management.

VoiceSpin

VoiceSpin

voicespin.com

VoiceSpin is a cloud-based VoIP platform for businesses that offers call center solutions, including AI auto-dialing, SMS messaging, and CRM integration for effective communication.

Mojo Helpdesk

Mojo Helpdesk

mojohelpdesk.com

Mojo Helpdesk is a cloud-based customer support tool that centralizes and streamlines ticket management for IT support and customer service teams.

MsgClub

MsgClub

msgclub.net

MsgClub is a communication platform offering bulk SMS, WhatsApp API, voice services, IVR, and RCS for businesses to enhance customer interactions and engagement.

Assembled

Assembled

assembled.com

Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.

Skit.ai

Skit.ai

skit.ai

Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.

Helpshift

Helpshift

helpshift.com

Helpshift is a digital support platform enabling in-app customer assistance through features like live chat and feedback collection, streamlining support for mobile apps.

Talkative

Talkative

gettalkative.com

Talkative is an AI-powered customer support platform that automates interactions and assists agents across multiple channels like chat, SMS, and video.

MirrorFly

MirrorFly

mirrorfly.com

MirrorFly is a real-time communication platform offering secure voice, video, and chat SDKs for businesses, suitable for various industries with extensive customization options.

DYL

DYL

dyl.com

DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.

Mava

Mava

mava.app

Mava is a customer support platform designed for community-driven companies, allowing them to manage support tasks efficiently in one location.

Omind

Omind

omind.ai

Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.

Arbeit

Arbeit

arbeitsoftware.com

Arbeit is a VoIP solution designed for business and debt collection agencies, offering cloud-based dialers for efficient communication with clients and team members.

Aloware

Aloware

aloware.com

Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.

Exotel

Exotel

exotel.com

Exotel is a customer engagement platform offering CPaaS, omnichannel support, and AI for efficient communication and call management across various businesses.

DCDial

DCDial

dcdial.com

DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.

TalkChief

TalkChief

talkchief.io

TalkChief is a communication app that integrates chats, video calls, and file sharing into one platform for efficient personal and professional interactions.

Cordless

Cordless

cordless.io

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

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