Ultimate is a customer support automation platform that uses AI to enhance communication and service efficiency across multiple channels in 109 languages.

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Ultimate is for customer support teams that need to manage high volumes of repetitive questions across digital channels. Teams can use its no-code tools to create and manage AI support bots for chat and messaging, automate email triage, and provide customer self-service around the clock. The platform uses conversational AI to identify customer requests and generate responses, including answers based on information from a company’s knowledge sources. It supports customer interactions in more than 100 languages, helping businesses serve multilingual audiences while leaving human agents more time for complex cases.

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