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IT Service Management Tools
Kategorie

IT Service Management Tools - Nejoblíbenější aplikace

IT Service Management (ITSM) tools encompass the policies, processes, and activities involved in delivering and managing IT services. These tools help businesses design, deliver, and improve IT services by making them more efficient, standardized, and effective. Built around ITSM frameworks, these solutions offer a range of features, such as service desk management, asset tracking, incident and change management, and knowledge bases. They also establish consistent, repeatable workflows for various IT tasks. Beyond enhancing efficiency and standardization, ITSM tools also improve transparency in IT service delivery. They allow teams to track and monitor IT interactions from start to finish, providing better auditability and making it easier to manage and resolve issues. While IT teams use ITSM tools as part of their daily operations, end users across the business may also interact with these systems through features like ticket submission, self-help troubleshooting, and access to knowledge bases. ITSM solutions are typically part of a broader suite of IT management software, which may also include help desk software, enterprise IT management systems for larger infrastructure needs, and other related tools.

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ClickUp

ClickUp

clickup.com

Zendesk

Zendesk

zendesk.com

ServiceNow

ServiceNow

servicenow.com

Freshservice

Freshservice

freshservice.com

TeamDynamix

TeamDynamix

teamdynamix.com

Ivanti

Ivanti

ivanti.com

EasyVista

EasyVista

easyvista.com

DevRev

DevRev

devrev.ai

Deepser

Deepser

deepser.com

Squadcast

Squadcast

squadcast.com

Atomicwork

Atomicwork

atomicwork.com

Cortex

Cortex

cortex.io

FelixSphere

FelixSphere

felixsphere.com

SymphonyAI

SymphonyAI

symphonyai.com

Nexoid

Nexoid

nexoid.com

Vivantio

Vivantio

vivantio.com

AutomationEdge

AutomationEdge

automationedge.com

Zapoj

Zapoj

zapoj.com

Issuetrak

Issuetrak

issuetrak.com

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