Risotto

Risotto integrates with your existing tools (Slack, Jira, and Okta) to eliminate slow, manual IT support requests. It monitors incoming software access requests and automatically tickets and resolves them. For those it can't resolve, it expedites to a team member with helpful details. It can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step. IT teams can then focus on higher-value/-leverage work. Risotto provides a better, faster, and more secure IT support experience to everyone in companies of all sizes. You will no longer need to over-provision software to your employees or waste time answering the same questions repeatedly.