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Social Customer Service Software
Kategori

Social Customer Service Software - Aplikasi Paling Popular

Social customer service software enables companies to engage with customers through social media channels. These solutions gather and organize mentions from platforms like Twitter and Facebook, creating support tickets for agents to effectively respond and deliver quality service. In addition to customer service teams, marketing teams utilize these tools to enhance brand awareness and transform customer feedback into positive advertising for a wider audience on social media. Typically, social customer service features are included in help desk software, which manages customer inquiries from emails and dedicated user portals. Businesses often integrate social customer service tools with other applications, such as social media management, monitoring, and analytics software. To be classified as Social Customer Service Software, a product must: * Collect customer inquiries from various social networks. * Provide a platform for support agents to respond directly to social media mentions. * Generate tickets for customer support agents as inquiries are received.

Hantar Aplikasi Baharu


Salesforce

Salesforce

salesforce.com

Intercom

Intercom

intercom.com

Zoho Desk

Zoho Desk

zoho.com

Zendesk

Zendesk

zendesk.com

Freshdesk

Freshdesk

freshdesk.com

Gorgias

Gorgias

gorgias.com

RingCentral

RingCentral

ringcentral.com

ServiceNow

ServiceNow

servicenow.com

Superchat

Superchat

superchat.de

Chatwoot

Chatwoot

chatwoot.com

Qualtrics

Qualtrics

qualtrics.com

WATI

WATI

wati.io

Sprout Social

Sprout Social

sproutsocial.com

Helpwise

Helpwise

helpwise.io

Tidio

Tidio

tidio.com

Interakt

Interakt

interakt.shop

Crisp

Crisp

crisp.chat

Missive

Missive

missiveapp.com

Freshchat

Freshchat

freshchat.com

SaleSmartly

SaleSmartly

salesmartly.com

Front

Front

front.com

Userlike

Userlike

userlike.com

Awario

Awario

awario.com

Vtiger

Vtiger

vtiger.com

Zoko

Zoko

zoko.io

Gallabox

Gallabox

gallabox.com

Bling

Bling

bling.cloud

TeamSupport

TeamSupport

teamsupport.com

Sprinklr

Sprinklr

sprinklr.com

SmatBot

SmatBot

smatbot.com

Re:amaze

Re:amaze

reamaze.com

mssg.me

mssg.me

mssg.me

SleekFlow

SleekFlow

sleekflow.io

replient.ai

replient.ai

replient.ai

Blip

Blip

blip.ai

Verint

Verint

verint.com

MyAlice

MyAlice

myalice.ai

Trengo

Trengo

trengo.com

Kustomer

Kustomer

kustomer.com

Gladly

Gladly

gladly.com

Statusbrew

Statusbrew

statusbrew.com

LiveAgent

LiveAgent

liveagent.com

Channel.io

Channel.io

channel.io

Connectly.ai

Connectly.ai

connectly.ai

LivePerson

LivePerson

liveperson.com

Mojo Helpdesk

Mojo Helpdesk

mojohelpdesk.com

easiware

easiware

easiware.com

Bevatel

Bevatel

bevatel.com

NapoleonCat

NapoleonCat

napoleoncat.com

ChayAll

ChayAll

chayall.com

Spechy

Spechy

spechy.com

Puzzel

Puzzel

puzzel.com

imBee

imBee

imbee.io

Sinch Engage

Sinch Engage

engage.sinch.com

Genesys Cloud

Genesys Cloud

genesys.com

HappyFox

HappyFox

happyfox.com

Khoros

Khoros

khoros.com

DialShree

DialShree

webrtc.elisiontec.com

eGain

eGain

egain.com

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Social Customer Service Software - Aplikasi Paling Popular - WebCatalog