Page 4 - Top Call & Contact Center Software

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

[24]7.ai

247.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

Genesys Cloud

genesys.com

Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.

Tenfold

tenfold.com

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

TeleCMI

telecmi.com

TeleCMI is a cloud-based business phone system that enhances global communications with features for call monitoring, virtual numbers, and CRM integration.

Sinch

sinch.com

Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.

Comstice

comstice.com

Comstice offers webphone, reporting, and wallboard solutions for contact centers, supporting technologies like Avaya, Cisco, and Amazon Connect globally across various industries.

Chat Board

chatboardapp.com

Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.

Docsie

docsie.io

Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.

Convin

convin.ai

Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.

Quvu

quvu.co.uk

Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.

Shelf

shelf.io

Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.

Ytel

ytel.com

Ytel is a communication platform that integrates SMS and voice capabilities into software applications, improving sales teams' contact rates and customer engagement.

Sarv.com

sarv.com

Sarv.com is a cloud telephony service that provides communication solutions for businesses through APIs and a unified platform since 2011.

Infinity Hub

infinity.co

Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.

ZaiConversations

zailab.com

ZaiConversations is a CCaaS platform that enhances customer interactions by optimizing routing and providing AI insights, tailored for SMBs with a pay-per-use model.

Nubitel CX

nubitel.co

Nubitel CX is an omnichannel cloud contact center solution that integrates various communication tools for seamless customer interactions.

ViaDialog

viadialog.com

ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.

Sharpen

sharpencx.com

Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.

Hoiio

hoiio.com

The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.

DialLink

diallink.com

DialLink is a cloud-based phone system for SMBs and startups, enabling centralized communication, automation of tasks, and integration with business tools.

Diabolocom.ai

diabolocom.ai

Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.

Ozonetel CloudAgent

ozonetel.com

Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.

Aquant

aquant.ai

Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.

Upcall

upcall.com

Upcall is a platform that connects businesses with U.S. sales professionals for on-demand phone calls to engage and convert leads into opportunities.

AuditCall

auditcall.com

AuditCall offers call analytics, tracking, and management solutions, helping businesses optimize marketing and improve customer communication.

Abstrakt

abstrakt.ai

Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.

Call Criteria

callcriteria.com

Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.

Yactraq

yactraq.com

Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.

injixo

injixo.com

injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.

Calabrio

calabrio.com

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

Pulsedesk

pulsedesk.com

Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.

next4biz

next4biz.com

next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.

Courtesy Connection

courtesyconnection.com

Courtesy Connection is a user-friendly answering service software for property management, offering call routing, voicemail transcription, and customizable features.

calldesk

calldesk.ai

Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.

Aheeva

aheeva.com

Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.

SynXis Voice Agent

sabrehospitality.com

SynXis Voice Agent is a hotel call center solution that improves voice reservations by providing real-time data for efficient customer interactions and reservation management.

IVR GURU

ivrguru.com

IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.

CommBox

commbox.io

CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.

Infinity Portal

infinity.co

Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.

Snapforce CRM

snapforce.com

Snapforce CRM is a customer relationship management tool for small and mid-sized businesses, featuring telephony, analytics, and integration capabilities.

Gryphon.ai

gryphon.ai

Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.

Oki-Toki

oki-toki.cloud

Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.

EverHelp

ever-help.com

EverHelp offers outsourced customer service solutions, providing 24/7 support in various areas like customer service, back office, and technical support.

SPEEQO

speeqo.com

SPEEQO analyzes speech and emotions to provide insights into user experiences.

Snowfly

snowfly.com

Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.

Mediahawk

mediahawk.co.uk

Mediahawk provides call tracking and marketing analytics to help businesses measure the effectiveness of their campaigns and optimize marketing strategies.

Echovane

echovane.com

Echovane is a tool for product and community managers to conduct market research and collect user feedback efficiently.

Rezo.ai

rezo.ai

Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.

RSI

telecost.com

RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.

CustomerSure

customersure.com

CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.

CYF

cyf.com

CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.

Centrical

centrical.com

Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.

Mayday

mayday.fr

Mayday is a knowledge management app that centralizes and distributes company knowledge to improve customer service efficiency and satisfaction.

C2Perform

c2perform.com

C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.

Connectel

connectel.io

Connectel offers a CCaaS platform that enhances customer service operations through optimized tools, insights, and training to improve engagement and satisfaction.

NuVoxx Cloud Contact Centre

nc3.ca

NuVoxx Cloud Contact Centre is a cloud-based solution for managing inbound and outbound customer interactions across various channels, improving communication efficiency.

Authkey

authkey.io

Authkey is a communication platform that offers SMS, voice calls, emails, and WhatsApp messaging via APIs, enabling developers to integrate messaging into their applications.

UJET

ujet.cx

UJET is a cloud-based contact center app that enhances customer service through AI-driven communication across voice and text channels, focusing on efficiency and user experience.