Page 4 - Top Call & Contact Center Software

eGain

egain.com

eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.

Recordia

recordia.net

Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.

Loris

loris.ai

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Bright Pattern

brightpattern.com

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

Yeastar

yeastar.com

Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

Synthetix

synthetix.io

Synthetix is a decentralized protocol on Ethereum for creating synthetic assets, enabling trading without owning the underlying assets and enhancing liquidity for DeFi applications.

[24]7.ai

247.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

Tenfold

tenfold.com

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

Zingtree

zingtree.com

Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.

Sinch

sinch.com

Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.

Chat Board

chatboardapp.com

Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.

Shelf

shelf.io

Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.

Docsie

docsie.io

Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.

Ytel

ytel.com

Ytel is a communication platform that integrates SMS and voice capabilities into software applications, improving sales teams' contact rates and customer engagement.

Convin

convin.ai

Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.

DialLink

diallink.com

DialLink is a cloud-based phone system for SMBs and startups, enabling centralized communication, automation of tasks, and integration with business tools.

Quvu

quvu.co.uk

Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.

Sarv.com

sarv.com

Sarv.com is a cloud telephony service that provides communication solutions for businesses through APIs and a unified platform since 2011.

AuditCall

auditcall.com

AuditCall offers call analytics, tracking, and management solutions, helping businesses optimize marketing and improve customer communication.

Infinity Hub

infinity.co

Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.

ZaiConversations

zailab.com

ZaiConversations is a CCaaS platform that enhances customer interactions by optimizing routing and providing AI insights, tailored for SMBs with a pay-per-use model.

Calabrio

calabrio.com

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

Nubitel CX

nubitel.co

Nubitel CX is an omnichannel cloud contact center solution that integrates various communication tools for seamless customer interactions.

ViaDialog

viadialog.com

ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.

Sharpen

sharpencx.com

Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.

Hoiio

hoiio.com

The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.

calldesk

calldesk.ai

Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.

Diabolocom.ai

diabolocom.ai

Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.

Ozonetel CloudAgent

ozonetel.com

Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.

Aquant

aquant.ai

Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.

Abstrakt

abstrakt.ai

Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.

Call Criteria

callcriteria.com

Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.

SPEEQO

speeqo.com

SPEEQO analyzes speech and emotions to provide insights into user experiences.

Yactraq

yactraq.com

Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.

injixo

injixo.com

injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.

Pulsedesk

pulsedesk.com

Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.

next4biz

next4biz.com

next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.

XCALLY

xcally.com

XCALLY is a contact center solution for managing customer interactions across channels like voice, email, and SMS, offering tools for queue management, agent monitoring, and analytics.

Courtesy Connection

courtesyconnection.com

Courtesy Connection is a user-friendly answering service software for property management, offering call routing, voicemail transcription, and customizable features.

Aheeva

aheeva.com

Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.

SynXis Voice Agent

sabrehospitality.com

SynXis Voice Agent is a hotel call center solution that improves voice reservations by providing real-time data for efficient customer interactions and reservation management.

MCube

mcube.com

MCube is a cloud telephony app that enhances call center operations with features like IVRS, autodialer, and virtual PBX for improved customer communication.

IVR GURU

ivrguru.com

IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.

CommBox

commbox.io

CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.

Infinity Portal

infinity.co

Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.

Snapforce CRM

snapforce.com

Snapforce CRM is a customer relationship management tool for small and mid-sized businesses, featuring telephony, analytics, and integration capabilities.

Gryphon.ai

gryphon.ai

Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.

FreedomVoice

freedomvoice.com

FreedomVoice is a cloud business phone app offering VoIP calling, virtual numbers, call routing, voicemail/SMS, CRM integration, call transcription and analytics.

Worktual

worktual.co.uk

Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.

Oki-Toki

oki-toki.cloud

Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.

EverHelp

ever-help.com

EverHelp offers outsourced customer service solutions, providing 24/7 support in various areas like customer service, back office, and technical support.

Snowfly

snowfly.com

Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.

Mediahawk

mediahawk.co.uk

Mediahawk provides call tracking and marketing analytics to help businesses measure the effectiveness of their campaigns and optimize marketing strategies.

Echovane

echovane.com

Echovane is a tool for product and community managers to conduct market research and collect user feedback efficiently.

Callbi

callbi.io

Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.

AI Rudder

airudder.com

AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.

Rezo.ai

rezo.ai

Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.

RSI

telecost.com

RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.