Enhance your experience with the desktop app for Invoca on WebCatalog Desktop for Mac, Windows.

Run apps in distraction-free windows with many enhancements.
Manage and switch between multiple accounts and apps easily without switching browsers.

Invoca is a comprehensive call tracking and analytics platform designed to enhance customer experiences and optimize business operations. It specializes in Conversation Intelligence, leveraging AI to analyze customer interactions and provide actionable insights. This capability helps businesses assess lead quality, sentiment, and other critical metrics from call transcripts, enabling data-driven decision-making.

Invoca offers dynamic, data-driven call routing, which optimizes call handling by directing calls to the most suitable agents based on real-time data. Its pay-per-call integrations are particularly beneficial for media buyers and larger organizations, allowing for targeted advertising and efficient call management. The platform integrates seamlessly with various marketing tools, facilitating a unified approach to customer engagement and campaign performance analysis.

Key features of Invoca include call attribution for ROI, agent efficiency enhancement, and location-based experience control. It provides real-time data activation and seamless workflow integrations, making it an ideal choice for enterprises seeking to improve customer interactions and drive revenue growth. By transforming conversations into actionable insights, Invoca empowers businesses to enhance every digital touchpoint and human interaction, leading to exceptional customer experiences and increased conversions.

Invoca is a revenue execution platform that connects marketing and sales teams to help them track and optimize the buying journey to drive more revenue. By using a comprehensive revenue execution platform with deep integrations with leading technology platforms, revenue teams can better connect their paid media investments directly to revenue, improve digital engagement, and deliver the best buyer experiences to drive more sales. With Invoca, top consumer brands, including AutoNation, DIRECTV, Mayo Clinic, Mutual of Omaha, and Verizon, experience unbelievable results powered by undeniable data. Invoca has raised $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: * Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% * Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% * Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50%

Categories:

Business

Marketing Analytics Software

Conversation Intelligence Software

Attribution Software

Inbound Call Tracking Software

Contact Center Quality Assurance Software

Speech Analytics Software

Website: invoca.com

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Invoca. All product names, logos, and brands are property of their respective owners.

Invoca

Alternatives

You Might Also Like