Mayday
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Mayday is the leader in omnichannel knowledge base dedicated to customer services and contact centers.
Created in 2020, Mayday makes it possible to centralize the company's knowledge, harmonize it and distribute it intelligently in the workspace of advisors or directly to end clients.
More than 30,000 advisors, including those from Fnac Darty, Doctolib, Edenred, already use Mayday as a single source of truth to guarantee a rapid and quality response to the end customer.
The result? 20% less time spent searching for information and a CSAT increase of 18%.
Website: mayday.fr
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