Call & Contact Center Software is a comprehensive solution designed to manage customer interactions across various communication channels. This software is essential for businesses that rely on telephonic communication as well as digital channels to provide customer support, sales, and service.
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Ziwo
ziwo.io
Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.
Exotel
exotel.com
Exotel is a customer engagement platform offering CPaaS, omnichannel support, and AI for efficient communication and call management across various businesses.
ProProfs
proprofs.com
ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.
TalkChief
talkchief.io
TalkChief is a communication app that integrates chats, video calls, and file sharing into one platform for efficient personal and professional interactions.
Creatio
creatio.com
Creatio is a no-code platform for automating workflows and CRM, enhancing customer interactions and operational efficiency through AI-driven tools.
DCDial
dcdial.com
DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.
MyOperator
myoperator.com
MyOperator is a cloud communication app that offers call management, IVR, analytics, and CRM integration for businesses to enhance communication and customer engagement.
MaestroQA
maestroqa.com
MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.
Yext
yext.com
Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.
Echo AI
echoai.com
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
FreJun
frejun.com
FreJun is a cloud telephony platform that automates business calls, offers virtual numbers, recording, analytics, and integrates with CRM tools for streamlined workflows.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
PolyAI
poly.ai
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
klink.cloud
klink.cloud
klink.cloud is a cloud-based platform that integrates multiple customer communication channels for contact centers, enhancing service operations and customer experience.
Capacity
capacity.com
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
Seismic
seismic.com
Seismic is a sales enablement app that organizes and delivers personalized content to sales teams, enhancing engagement and optimizing sales strategies.
Ringostat
ringostat.com
Ringostat is a call tracking, telephony, and analytics platform that enhances customer communication and marketing performance for businesses.
Fuze
fuze.com
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
ULTATEL
ultatel.com
ULTATEL is a cloud-based business phone platform that integrates calls, video, messaging, and apps for efficient communication and collaboration for businesses.
MiiTel
miitel.com
MiiTel is an AI-based app that optimizes voice communication for business through analysis and integration with various platforms.
Observe.AI
observe.ai
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Dixa
dixa.com
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Ender Turing
enderturing.com
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
DevRev
devrev.ai
DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.
RingCX
ringcentral.com
RingCX is a customer experience platform that streamlines communications across various channels, enhancing engagement and operational efficiency.
Sobot
sobot.io
Sobot is a contact center solution offering AI chatbots, live chat, and voice services to enhance customer interactions and support for businesses.
Dubber
dubber.net
Dubber is a cloud-based call recording and voice AI app that automatically records conversations, offering secure storage, transcription, and real-time insights.
TeleCMI
telecmi.com
TeleCMI is a cloud-based business phone system that enhances global communications with features for call monitoring, virtual numbers, and CRM integration.
Bloomfire
bloomfire.com
Bloomfire is a cloud-based knowledge management platform that enables teams to upload, search, and share information efficiently, enhancing collaboration and productivity.
Voximplant Kit
voximplant.com
Voximplant Kit allows businesses to create an omnichannel cloud contact center using a drag-and-drop interface for customer experience automation and AI integration.
Dialaxy
dialaxy.com
Dialaxy is a cloud-based telephony solution that enables businesses to manage communications seamlessly through calls and messages worldwide.
AVOXI
avoxi.com
AVOXI is a cloud-based voice solution platform that enables businesses to manage global communication with features like call forwarding, recording, and CRM integration.
Onepilot
onepilot.co
Onepilot simplifies customer care outsourcing for brands, offering 24/7 support across multiple channels, with quick setup and a broad client base in Europe.
Toky
toky.co
Toky is a business phone system that provides virtual phone numbers, call logging, and integration with CRM tools, enabling streamlined communication and collaboration.
CallFinder
mycallfinder.com
CallFinder is a cloud-based speech analytics tool that automates quality monitoring and evaluates agent performance for small and medium businesses across various industries.
Level AI
thelevel.ai
Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.
Maqsam
maqsam.com
Maqsam is an AI-powered contact center solution for Arabic-speaking businesses, streamlining communication and improving customer service across multiple channels.
Sinch
sinch.com
Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.
Thirdlane
thirdlane.com
Thirdlane Connect is a communication app for teams, offering chat, voice, video calls, screen sharing, and CRM integration on various devices.
Ringflow
ringflow.com
Ringflow is a cloud-based contact center platform that integrates multiple communication channels for efficient customer support and personalized interactions.
Distrobird
distrobird.com
Distrobird is a sales automation platform for HubSpot users, integrating tools for email, SMS, calling, and lead management to streamline sales processes.
Curious Thing
curiousthing.io
Curious Thing provides voice AI assistants for businesses to automate customer calls and engagement across various services and industries, enhancing efficiency and experience.
Skit.ai
skit.ai
Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.
Jet Interactive
jetinteractive.com.au
Jet Interactive offers mobile and desktop softphone apps for managing business calls, featuring a call flow builder and reporting tools for analyzing call activity.
Callision
callision.com
Callision is a free cloud-based business phone system offering VoIP capabilities, contact center features, analytics, and integration across communication channels.
Quvu
quvu.co.uk
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
VirtualPBX
virtualpbx.com
VirtualPBX is a cloud-based phone system that streamlines business communication with features like call recording, routing, and analytics.
CloudCall
cloudcall.com
CloudCall is a cloud-based communication platform that integrates with CRM systems to manage calls and data for sales and recruitment teams efficiently.
NUACOM
nuacom.com
NUACOM is a hosted phone system for businesses, providing features like call management, IVR, call recording, and analytics to enhance communication and customer support.
Docsie
docsie.io
Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
BoldDesk
bolddesk.com
BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.
Stonly
stonly.com
Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.
HappyFox
happyfox.com
HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.
Tenfold
tenfold.com
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
CallerDesk
callerdesk.io
CallerDesk is a cloud telephony app providing virtual call center solutions for businesses, enabling efficient call handling and customer support.
DialShree
webrtc.elisiontec.com
DialShree is a call center solution that integrates multiple communication channels, facilitating efficient customer service management across various industries.
ReflexAI
reflexai.com
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
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