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Call & Contact Center Software
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Page 2 - Top Call & Contact Center Software

Call & Contact Center Software is a comprehensive solution designed to manage customer interactions across various communication channels. This software is essential for businesses that rely on telephonic communication as well as digital channels to provide customer support, sales, and service.

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Voximplant Kit

Voximplant Kit

voximplant.com

Voximplant Kit allows businesses to create an omnichannel cloud contact center using a drag-and-drop interface for customer experience automation and AI integration.

MightyCall

MightyCall

mightycall.com

MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.

Chaport

Chaport

chaport.com

Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.

Capacity

Capacity

capacity.com

Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.

Ziwo

Ziwo

ziwo.io

Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.

FreJun

FreJun

frejun.com

FreJun is a cloud telephony platform that automates business calls, offers virtual numbers, recording, analytics, and integrates with CRM tools for streamlined workflows.

Verint

Verint

verint.com

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

ULTATEL

ULTATEL

ultatel.com

ULTATEL is a cloud-based business phone platform that integrates calls, video, messaging, and apps for efficient communication and collaboration for businesses.

Dialaxy

Dialaxy

dialaxy.com

Dialaxy is a cloud-based telephony solution that enables businesses to manage communications seamlessly through calls and messages worldwide.

RingCX

RingCX

ringcentral.com

RingCX is a customer experience platform that streamlines communications across various channels, enhancing engagement and operational efficiency.

Echo AI

Echo AI

echoai.com

Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.

MyOperator

MyOperator

myoperator.com

MyOperator is a cloud communication app that offers call management, IVR, analytics, and CRM integration for businesses to enhance communication and customer engagement.

Maqsam

Maqsam

maqsam.com

Maqsam is an AI-powered contact center solution for Arabic-speaking businesses, streamlining communication and improving customer service across multiple channels.

OpenText

OpenText

opentext.com

OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.

CommPeak

CommPeak

commpeak.com

CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.

PolyAI

PolyAI

poly.ai

PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.

Cordless

Cordless

cordless.io

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

Dixa

Dixa

dixa.com

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

Ringostat

Ringostat

ringostat.com

Ringostat is a call tracking, telephony, and analytics platform that enhances customer communication and marketing performance for businesses.

AVOXI

AVOXI

avoxi.com

AVOXI is a cloud-based voice solution platform that enables businesses to manage global communication with features like call forwarding, recording, and CRM integration.

Spoke Phone

Spoke Phone

spokephone.com

Spoke Phone is a mobile-friendly business phone system that enhances call management and customer interactions with AI tools and integration capabilities.

Jet Interactive

Jet Interactive

jetinteractive.com.au

Jet Interactive offers mobile and desktop softphone apps for managing business calls, featuring a call flow builder and reporting tools for analyzing call activity.

Yext

Yext

yext.com

Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.

Bloomfire

Bloomfire

bloomfire.com

Bloomfire is a cloud-based knowledge management platform that enables teams to upload, search, and share information efficiently, enhancing collaboration and productivity.

Voicenter

Voicenter

voicenter.com

Voicenter is a cloud-based VoIP and call center service that provides tools for managing customer interactions across communication channels.

Revenue.io

Revenue.io

revenue.io

Revenue.io is a revenue intelligence platform that enhances sales operations by providing real-time data analysis and actionable insights for better decision-making.

DevRev

DevRev

devrev.ai

DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.

Cresta

Cresta

cresta.com

Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.

Ender Turing

Ender Turing

enderturing.com

Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.

Onepilot

Onepilot

onepilot.co

Onepilot simplifies customer care outsourcing for brands, offering 24/7 support across multiple channels, with quick setup and a broad client base in Europe.

Intermedia

Intermedia

intermedia.com

Intermedia is a cloud communications platform offering voice, video, chat, email, file sharing, and IT management solutions for businesses to enhance collaboration and productivity.

HelpTree

HelpTree

sutherlandglobal.com

HelpTree is a knowledge management app that uses a decision tree to guide users in troubleshooting, providing AI-assisted answers and organized support resources.

Kixie

Kixie

kixie.com

Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.

Aloware

Aloware

aloware.com

Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.

MaestroQA

MaestroQA

maestroqa.com

MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.

Fuze

Fuze

fuze.com

Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.

wolkvox

wolkvox

wolkvox.com

Wolkvox is a cloud-based contact center and CRM solution that streamlines customer interactions and enhances call center performance with analytics and predictive tools.

Netcall

Netcall

netcall.com

Netcall is a platform that automates processes and improves customer engagement through AI, contact center management, and document processing solutions.

Evolve IP

Evolve IP

evolveip.net

Evolve IP is a cloud-based platform that integrates communication and productivity tools for remote work, offering services like voice, collaboration, and virtual desktops.

Assembled

Assembled

assembled.com

Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.

Skit.ai

Skit.ai

skit.ai

Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.

MirrorFly

MirrorFly

mirrorfly.com

MirrorFly is a real-time communication platform offering secure voice, video, and chat SDKs for businesses, suitable for various industries with extensive customization options.

VoiceSpin

VoiceSpin

voicespin.com

VoiceSpin is a cloud-based VoIP platform for businesses that offers call center solutions, including AI auto-dialing, SMS messaging, and CRM integration for effective communication.

EasyVista

EasyVista

easyvista.com

EasyVista is an IT service management platform that helps organizations manage IT services and assets efficiently, ensuring compliance and supporting remote operations.

Arbeit

Arbeit

arbeitsoftware.com

Arbeit is a VoIP solution designed for business and debt collection agencies, offering cloud-based dialers for efficient communication with clients and team members.

Exotel

Exotel

exotel.com

Exotel is a customer engagement platform offering CPaaS, omnichannel support, and AI for efficient communication and call management across various businesses.

Mitel MiCollab

Mitel MiCollab

mitel.com

Mitel MiCollab is an enterprise app that centralizes voice, video, messaging, and collaboration tools for effective communication across multiple devices.

DCDial

DCDial

dcdial.com

DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.

TalkChief

TalkChief

talkchief.io

TalkChief is a communication app that integrates chats, video calls, and file sharing into one platform for efficient personal and professional interactions.

Toky

Toky

toky.co

Toky is a business phone system that provides virtual phone numbers, call logging, and integration with CRM tools, enabling streamlined communication and collaboration.

Zingtree

Zingtree

zingtree.com

Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.

Thirdlane

Thirdlane

thirdlane.com

Thirdlane Connect is a communication app for teams, offering chat, voice, video calls, screen sharing, and CRM integration on various devices.

Sobot

Sobot

sobot.io

Sobot is a contact center solution offering AI chatbots, live chat, and voice services to enhance customer interactions and support for businesses.

Bevatel

Bevatel

bevatel.com

Bevatel offers cloud-based call center services and customer support solutions to businesses in Saudi Arabia, focusing on quality and cost-efficiency.

Level AI

Level AI

thelevel.ai

Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.

Readymode

Readymode

readymode.com

Readymode is a hybrid-cloud call center software that connects agents with leads, featuring tools for dialing, CRM integration, and performance analytics.

Call Center Studio

Call Center Studio

callcenterstudio.com

Call Center Studio is a cloud-based software that streamlines customer service through omnichannel communication, real-time analytics, and efficient call management.

Callision

Callision

callision.com

Callision is a free cloud-based business phone system offering VoIP capabilities, contact center features, analytics, and integration across communication channels.

StringeeX

StringeeX

stringeex.com

StringeeX is a Call Center app that allows users to make and receive calls via the company's hotline, record call history, and manage a searchable contact list.

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Page 2 - Top Call & Contact Center Software - WebCatalog