Jet Interactive offers mobile and desktop softphone apps for managing business calls, featuring a call flow builder and reporting tools for analyzing call activity.

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Jet Interactive is for businesses that use Jet’s hosted phone and call-tracking services and need one place to manage their phone setup. Teams can use the web portal to manage phone numbers, users and queues, and to build or update callflows that decide how incoming calls are handled. Routing options include IVR menus, business hours, caller location and queues, helping direct callers to the right team or service. The portal also provides call activity and performance reports for business owners, marketers and call-centre managers. Reports can show how calls were routed, whether they were answered, who handled them, and—where call tracking is configured—which campaign, keyword or web session led to a call. Depending on the account setup, users can also access call recordings and voicemail.([jetinteractive.com.au](https://www.jetinteractive.com.au/features/?utm_source=openai)) Jet Interactive is an account-management portal, not a standalone phone service: users need a Jet account and services to sign in and use its features. Jet’s separate softphone apps let staff make and receive business calls on desktop or mobile devices.([portal.jetinteractive.com.au](https://portal.jetinteractive.com.au/?utm_source=openai))

Categories: BusinessVoIP

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